This case was written for school leaders, specifically for administrators interested in addressing and improving school culture. Often efforts to address toxic culture and organizational change result in resistance, requiring leadership that is capable of influencing and inspiring cultural transformation. However, leaders who embark on these types…

We conducted a cross-sectional study grounded in job demands--resources theory to examine the relationship between job characteristics and burnout across Extension disciplines. Job demands predicted burnout regardless of discipline; however, job resources predicted burnout for only three of the five disciplines studied--agriculture, family and…

This companion dissertation reports the findings of applied case study research on four community college organizational units that consistently meet or exceed standard performance measures. In addition, prior ample evidence confirmed that performance extended significantly beyond what might be explained by available tangible resources alone. The…

The development of healthy relationships among the students, faculty, and staff at higher education institutions leads to the creation of a seamless, connected learning environment for the students (Blimling & Whitt, 1999; Kezar, Hirsch, & Burack, 2001; Kuh, Kinzie, Schuh, Whitt, & Associates, 2005; Pascarella & Terenzini, 2005).…

Workplace influences on Chinese Teaching English as a Foreign Language (TEFL) academics' development as researchers were examined in two Chinese higher education institutions in this qualitative collective case study. Data sources included research documentation and interviews with 12 Chinese TEFL academics. Both institutions were keen on research…

This exploratory study examines the dimensions that are relevant to brand reputation, particularly in the context of master's degree programmes. The data analysis is based on Vidaver-Cohen's "Business school quality dimensions and reputational attributes". The qualitative data for the case study comprise a student questionnaire and…

Background/Context: Though change is constant in organizations, determining how to successfully implement planned change has been a perennial challenge for both organizational scholars and practitioners. While the empirical knowledge base on planned change in schools and other organizations offers numerous insights, the inattention to activity, or…

Purpose: The purpose of this paper is to describe and analyse the experiences of an intervention programme for development of health promoting leadership in Gothenburg in Sweden. The more specific purpose is to identify critical aspects of such a programme as part of the development of a health promoting workplace. Design/methodology/approach: A…

Remodelling the roles, responsibilities and working practices of all school staff has been central to the government's modernisation agenda for English state schools. This is typified by a determination to review and change the distribution of tasks undertaken by teachers and teaching assistants (TAs). Whilst there has been a substantial increase…

Contingent, non-standard or "casual" work is present in large numbers in virtually every sector of the United States economy. Staffing strategies that use subcontracted or contingent work--strategies that once characterized only some low-wage workers such as garment and agriculture--have now spread to virtually every area of industry, including…

The concept of Educational Ambassadors is embedded within the so-called "Danish model" of industrial relations. The Danish industrial relations system is characterised by strong collective organisations with national coverage, which conclude the collective agreements for various industries or sectors and which are mostly grouped under…

Over the last decade, policy and business leaders have come to know what parents have always known: teachers make the greatest difference to student achievement. With new statistical and analytical methods used by a wide range of researchers, evidence has been mounting that teacher quality can account for a large share of variance in student test…

Information technology (IT) professionals face markedly different kinds of challenges in developing countries from the ones in developed countries. Based on the research literature and our fourteen years of fieldwork in Iringa, Tanzania, we have identified eight groups of technical characteristics of IT work that significantly affect the work of…

Purpose: This paper seeks to present organizational learning processes of knowledge accumulation, articulation, codification and subsequent routine development in a marketing services organization where judgment and rules of thumb were more the norm than codified knowledge and explicit routines. The case illustrates how organizational learning…