The process of building a culture of evidence involves using data to understand where students are experiencing problems, designing strategies for remedying those problems, implementing them, and then evaluating the effectiveness of those implemented strategies. This case study is about two programs that were implemented within the last two years…

Recent changes in European higher education have accompanied a strong desire and need by national ministries to have comparable data across institutions and a growing recognition from campus leaders that effective planning and decision-making requires reliable institutional data and analyses. This has induced changes and restructuring of duties…

Presents the elements, components, and processes involved in setting and maintaining Web portals. Uses Santa Barbara City College as a case study of a portal implementation with the purpose of supporting knowledge management; underscores the role played and benefits gained by institutional research and the college as a result. (EV)

A multi-case study was used in the self-study of three programs within an academic department of a mid-sized Southern university. Multi-case methodology as a form of self-study encourages a process of self-renewal and programmatic change as it defines an active stakeholder role. The participants in the three case studies were university faculty…

This report presents findings from a study conducted by the Community College Research Center (CCRC) on how well prepared today's community colleges are in moving toward the greater use of data and research to improve student success. Data for the study were drawn from two major sources: first, an e-mail survey of college administrators…

A description is provided of the development of a university assessment and planning system for all levels of the university. The system is applied in a case study of a regional university. The designed system takes into account the constraints of the state budgeting system, the planning procedures of the state-wide university system, and the…

This case study presents Cornell University's use of campus surveying to gather information from stakeholders for strategic planning purposes. The case study emphasizes how survey creation, distribution, analysis, and reporting of findings was woven into the strategic planning process. Every step of the process, from item generation to the use of…

This case study documents a successful application of data-mining techniques in enrollment management through a partnership between the admissions office, a business administration master's-degree program, and the institutional research office at Willamette University (Salem, Oregon). (Contains 1 table and 3 figures.)

This paper describes empirically tested strategies for containing mailed questionnaire costs while maximizing survey response rates. Survey focus, critical to gaining respondent interest and completion of the survey instrument, should be selected on the basis of the theme of the study in order to reduce survey length and yield more in-depth and…

Research and instructional role strains are identified, based on the use of large-scale mail surveys for college self-study that are used to teach introductory research methodology. The two organizational hierarchies, the research model and the instructional model, are examined. Experiences at Northwestern University, Northeastern Illinois…