Discusses general aspects of education, training, and marketing techniques for on-line searching, and describes methods adopted by 12 organizations in Norway, the Netherlands, France, Switzerland, Italy, Belgium, and Britain that use computers for their bibliographic information requirements. (CWM)

Evaluates the potential of optical data disks as an online training tool based on experiences with information and library studies students and end users. The discussion weighs potential benefits and drawbacks of this type of training, including user reactions, the effect of online skills development, and cost effectiveness. (nine references) (CLB)

A study was conducted to develop a cost management control procedure to assist Navy managers in making decisions about initial training development and implementation in surface ship acquisition programs. Objectives were (1) develop and illustrate a cost management control procedure for centralized collection, storage, and control of cost data for…

Describes the design of an electronic performance support system (PSS) that was developed to help sales and support personnel access relevant information needed for good job performance. Highlights include expert systems, databases, interactive video discs, formatting information online, information retrieval techniques, HyperCard, computer-based…