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Direct linkFu, Frank Q.; Yi, Hong; Zhai, Nanji – Performance Improvement, 2013
The authors report a case study conducted with over 8,000 Samsung salespeople in the Chinese market. Using research-oriented, evidence-based, and systematic approaches, training professionals contributed to Samsung's business outcomes at multiple levels. The case highlights the valuable impacts of training on salespeople's behaviors and new…
Descriptors: Productivity, Sales Occupations, Salesmanship, Case Studies
Peer reviewedPiskurich, George M. – Performance Improvement, 1997
Discusses the use of satellite-mediated distance learning. Highlights include costs; implementation; interactive distance learning (IDL); instructional design; a case study of a training course designed for IDL that used satellite technology; and a checklist for planning satellite-mediated IDL. (LRW)
Descriptors: Case Studies, Check Lists, Communications Satellites, Costs
Peer reviewedPiskurich, George M. – Performance Improvement, 1999
Presents a case study describing a training intervention that involved management taking on the role of cofacilitators in a supervisory development program. Discusses the performance analysis that revealed a lack of communication and leadership; management developing as a team during the process; and positive results. (LRW)
Descriptors: Case Studies, Industrial Training, Instructional Design, Leadership Training
Peer reviewedDell, Jay; Fox, John; Malcolm, Ralph – Performance Improvement, 1998
The United States Coast Guard uses training situation analysis (TSA) to develop quantified training requirements, collect training and non-training performance data, and overcome turf issues to focus on performance outcomes. Presents the 1947 MLB (Motor Lifeboat Project) as a case study. Outlines 11 steps in the TSA needs analysis for teams and…
Descriptors: Behavioral Objectives, Case Studies, Data Collection, Military Training
