The general growth in public affairs programs offering hybrid and online courses to reach a wide variety of students, along with the necessity of doing so during a global health pandemic, calls for an investigation of best practices in teaching public affairs statistics and research-oriented courses. These courses often require the use of a…

Program reviews are standard practice in higher education. Yet, due to the infancy of the leadership discipline, little is known about the process of conducting reviews of leadership programs. Through interviewing 13 experienced leadership program reviewers in both curricular and co-curricular contexts, the authors of this study aim to address…

The number of non-academic adults who need English as a second language (ESL) classes is ever increasing, yet little is known about the instructional practices used to teach this population of learners. The focus of this article is to describe an exploratory single case study of the instructional practices used by teachers in a nonacademic adult…

Interactive whiteboards (IWBs) are a billion-dollar industry. Their prominent position in classrooms, frequently the single display to share digital information, draws attention to their influence on teaching and learning processes. This research presents a case-study of a Canadian college with over five years of IWB experience. Findings show that…

The increase of individualised customer demands and tough competition in the manufacturing sector gave rise to more customer-centric operations management such as products and services (mass) customisation. Mass customisation (MC), which inherits the "economy of scale" from mass production (MP), aims to meet specific customer demands…

Purpose: The purpose of this paper is to identify the influence of cultural differences on the design and management of two franchise programs and one joint degree program run by a Chinese university in partnership with a British university and a French university. The cross-cultural challenges and the differences in the strategies taken by the…

Aim/Purpose: This paper reports on a case study project which had three goals; to develop a suite of original interactive digital skills e-tutorials to be embedded in undergraduate and postgraduate courses; to evaluate the students' experience and engagement with the e-tutorials over one semester; and to explore their general attitudes towards…

Recent scholarship indicates several benefits of mother tongue education (MTE) in supporting student learning. Within one Mayan community in Guatemala, Ixil is the mother tongue spoken at home and faces extinction due to Indigenous oppression and genocide. This qualitative case study highlights efforts of 13 teachers and administrators at one…

Almost half of full-time, first-time undergraduate students fail to finish their course of study within four years. To increase retention and graduation rates, a greater emphasis on academic advising is in order. The positive influence of an effective advising program on student success is well documented in the literature; however, there has not…

The National Forum on Education Statistics convened the Data Disaggregation of Racial/Ethnic Subgroups Working Group to identify best practices for disaggregating data on racial/ethnic subgroups. This guide is intended to identify some of the overarching benefits and challenges involved in data disaggregation; recommend appropriate practices for…

Community colleges are experiencing growing numbers of student veterans. Unfortunately, much training for faculty and staff tends to stem from a deficit mindset: the focus is on remediating what student veterans lack rather than building on their unique strengths. Training programs, courses, and college interventions that acknowledge and build on…

Overrepresentation of Dual Language Learners (DLLs) in special education remains a problem even after 40 years of inquiry. One factor is that the U.S. federal government has neither clearly explained the definition of Specific Learning Disability (SLD) nor operationally defined it to identify children for special education services. This lack of…

Internationally, conceptual and procedural understanding, understanding the Nature of Science, and scientific literacy are considered worthy goals of school science education in modern times. The empirical study presented here reports on promising teacher practices that in the students' views afford learning opportunities and support their science…

This paper presents the analysis of a case study on EFL experienced teachers in the English Language Institute of King Abdul Aziz University in Jeddah, Saudi Arabia. The aim of the study is to investigate if the expectations of the environment affects the intentional activity and the agency of the teachers in their classrooms. The focal area of…

At a time when more students than ever are attending higher education, its provision is becoming more fluid, global and competitive. For example, developments in new technologies mean that higher education institutions (HEIs) can make their courses available all over the world. These developments bring into question the traditional delivery model…