Nowadays, organizations attempt to retrieve, collect, preserve and manage knowledge and experience of experts in order to reuse them later and to promote innovation. In this sense, Experience Management is one of the important organizational issues. This article discusses the main ideas of a future Conversational Case-Based Reasoning (CCBR)…

This article reports on a two year project in which educational psychologists offered consultation to groups of teachers, to help them find solutions to school-based problems. Teachers were drawn from within individual schools and from across a number of schools. Typically, teachers were trained by educational psychologists in group consultation…

This article explores the importance of maintaining case records and draws implications for the field of educational administration. The Center for Advancing Principalship EXcellence (APEX Center) receives case records from member principals and uses them to report on how specific types of problems are dealt with in practice. (MT)

Evaluated the application of Goal Attainment Scaling (GAS) to client case records as a measure of treatment effectiveness and examined its correspondence to other measures of outcome. Findings were that GAS scores converged significantly with therapist ratings of global improvement and GAS scores obtained from client reports at follow-up.…

This study assesses the usefulness of case records in significantly expanding the base of knowledge in education administration. Forty-six school personnel case records were examined in regard to: how respondents perceive and describe problem situations; whether or not alternative strategies are reported and, if so, what types; and what kind of…

A "modified essay examination" was used to help teach and to assess clinical problem-solving skills with 11 first trimester doctoral students. This examination provided a paper-and-pencil simulation of problems encountered in case management. Students were required to generate hypotheses, formulate questions, discuss issues, and make…

The Internet Web Site on Virtual Clinical Applications and Disease Management is a hypermedia, case-based open learning environment that was designed to promote cognitive flexibility in college students at The University of Georgia College of Pharmacy. With a key objective of pharmacy education being patient problem-solving skills, this…