The pet care service industry is booming. The U.S. Census Bureau (2019) recorded pet service industry payroll numbers at almost $11.2 billion (excluding veterinarian services). In this teaching case, Mark, the owner of a successful dog boarding business, is looking to capitalize on that growth as he expands his customer demographic to welcome cats…

After viewing a video about Black teachers' experiences, Vince Matthews, a White male middle school principal, invited Black teachers to a listening session to learn about their school experiences. He was certain that it would be a short, pleasant meeting because he believed he did not have a racist bone in his body. Instead, four teachers shared…

How does a professional sport organization with a toxic organizational culture transform its workplace to one built around equity, diversity, and inclusion? This article addresses that question in a case study that explores the aftermath of the Dallas Mavericks' sexual harassment scandal. The case allows students to analyze the crisis the…

This case study describes the complex relationships between nonprofit boards of directors and executive directors, especially when the executive director is the organization's founder. The case takes the perspective of an MPA student, with limited professional experience, who is asked to serve on a board of a new nonprofit. It is an exciting…

"Using Educational Psychology in Teaching" helps readers learn to apply educational psychology theories and research to their own classroom practice. This book teaches using an integrated-case approach, with every chapter starting with a true-life classroom case study. The case is then woven throughout the chapter. The 12th Edition…

In an urban elementary school serving predominantly White and Latinx students, the second-grade teachers created an assignment that asked students to share how their families migrated to the United States. The mother of a Black student met with the teacher to discuss her discomfort with the assignment given that their family descended from…

This article describes a multistep exercise focused on decision-making that can be used in a variety of disciplines. The exercise helps students understand process issues in decision-making and the complexity of doing so in real world scenarios. The exercise uses a case to illustrate the paradoxical effect of how decision-makers often focus on the…

This teaching case presents a cross-team systems analysis and design case requiring integration of multiple, interdependent systems. Case deliverables are a mix of both traditional and agile methodologies. Students are introduced to methodology tools and techniques including data flow diagrams, use case diagrams, user stories, and…

Courses: Crisis Communication, Advanced Public Relations. Objectives: In this multiple class activity, students will (a) apply crisis communication concepts and skills to several phases of an ongoing hypothetical crisis, (b) synthesize course material into a crisis communication manual, and (c) engage in ongoing critical reflection about best…

As more chemical engineering students enter careers beyond the field, students need more guidance in applying their problem solving skills to a challenges beyond the plant or refinery. Since Fall 2019, we have implemented case-based learning across our Material and Energy Balances course to help students practice chemical engineering thinking as a…

Unaffordable textbooks highlight neoliberal regimes in higher education, whereby privatization and profit undermine student success. The cost of textbooks has risen more than 1,000% since 1977 (Popken, B. 2015, Aug. 6. College textbook prices have risen 1,041 percent since 1977. NBC News. https://www.nbcnews.com/…

This teaching case study illustrates the increasing need for school leaders to offer and foster adult social emotional learning (SEL) in schools, particularly in the context of crises. This scenario takes place in an urban high school that is representative of many other American schools. In particular, I examine the challenges educational leaders…

Courses: Public Relations, Organizational/Crisis Communication, Social Media in Organizations. Objective: The goal for this activity is for students to simulate an organizational response to an environmental/health crisis impacting their business operations. By working through various components of a crisis event, students apply theoretical…

Failure is an inevitable human experience, which can offer great learning opportunities. Yet, in current educational contexts, failure has largely been eschewed to minimize students' frustration and confusion. Such a failure-avoidance approach is also reflected in the cases used for instruction. To maximize learning, more studies are needed to…

This case exposes students to contingent liabilities, a complex topic they must grapple with in practice, via introduction of the problem of accounting for vacation pay earned but untaken. The case has been tested with both undergraduates and graduates. It is appropriate for students in an intermediate accounting course and can be completed either…