In face-to-face conversations, speaker transitions (or hand-offs) are typically seamless. In computer-mediated communication settings, speaker hand-offs can be a bit more challenging. This paper presents the results of a study of audio communication problems that occur in an online synchronous course, and how, and by whom, those problems are…

Most educational institutions adopted the hybrid teaching mode through learning management systems. The logging data/clickstream could describe learners' online behavior. Many researchers have used them to predict students' performance, which has led to a diverse set of findings, but how to use insights from captured data to enhance learning…