As tuition rates for higher education rise, universities are under increased pressure from internal and external stakeholders to document outcomes such as graduation rates. To do so, higher education institutions must use data effectively. This paper examines the University of Wisconsin--Stout's (UW-Stout) strategies for data use in the…

This chapter synthesizes the national discussion on other solutions to the Integrated Postsecondary Education Data System (IPEDS), such as a national student record system, and complications. The authors will briefly examine the pros and cons of IPEDS while primarily focusing on national alternatives, as well providing specific examples for…

Efforts to develop common higher education data standards are expanding both within and across countries. The institutional research (IR) community plays a critical role in assuring that these efforts capture the diverse manifestations of the postsecondary and tertiary education systems and promote responsible comparisons. This chapter provides…

Distributed leadership has been explored internationally as a leadership model that will promote and advance excellence in learning and teaching in higher education. This paper presents an assessment of how effectively distributed leadership was enabled at five Australian institutions implementing a collaborative teaching quality development…

The same high stakes accountability measures that have shaped the K-12 educational context over the past decade have become part of the university teacher preparation landscape. National accrediting organizations have created more rigorous, outcomes-based accountability measures for teacher preparation programs. Educational stakeholders offer…

Institutional Research (IR), as a concept, has been gaining traction in the UK and across the world, as evidenced by the growing number of European, African, Australasian and North American associations, communities, conferences and publications. This paper stresses the need for high-quality (Institutional) research behaviours, aligned with and…

The process of identifying and selecting peers for a college or university is one of this volume's definitions for "benchmarking": "a strategic and structured approach whereby an organization compares aspects of its processes and/or outcomes to those of another organization or set of organizations to identify opportunities for…

Guided by the missions and visions, higher education institutions utilize benchmarking processes to identify better and more efficient ways to carry out their operations. Aside from the initial planning and organization steps involved in benchmarking, a matching or selection step is crucial for identifying other institutions that have good…

The purpose of this chapter is to discuss the conceptual, methodological, and statistical challenges in selecting appropriate peer institutions for comparative purposes. The authors' approach embraces a Western scientific tradition that physical things and phenomena can be "reduced into a set of key variables--identifiable parts--that make key…

This study analysed accreditation exercises of universities undergraduate programs in Nigeria from 2001-2013. Accreditation is a quality assurance mechanism to ensure that undergraduate programs offered in Nigeria satisfies benchmark minimum academic standards for producing graduates with requisite skills for employability. The study adopted the…

The English Funding Council has announced its intention to invite tenders for the contract currently held by the Quality Assurance Agency for Higher Education (QAA), and the Australian government is promoting a Bill to curb the activities of the equivalent body, the Tertiary Education Quality and Standards Agency. This article compares the two…

Benchmarking has traditionally been viewed as a way to compare data only; however, its utilisation as a more investigative, research-informed process to add rigor to decision-making processes at the institutional level is gaining momentum in the higher education sector. Indeed, with recent changes in the Australian quality environment from the…

In order to obtain an accreditation, the university management must implement a quality assurance system and be able to document that quality policy and procedures are followed and acted upon as appropriate. One element in this system is monitoring students' satisfaction. In this paper, we describe a method of acquiring the necessary information…

Benchmarking, when done properly, offers a lot of promise for higher education units that want to improve how they do business. It is clear that much is known, but still more needs to be learned before it reaches its full potential as a useful tool. Readers of this issue of "New Directions for Institutional Research" have been treated to useful…

The Internal Quality Assurance group of ENQA (IQA Group) has been organising a yearly seminar for its members since 2007. The main objective is to share experiences concerning the internal quality assurance of work processes in the participating agencies. The overarching theme of the 2011 seminar was how to use benchmarking as a tool for…