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Rathmel, Angela; Mobley, Liisa; Pennington, Buddy; Chandler, Adam – Journal of Electronic Resources Librarianship, 2015
A primary role of any e-resources librarian or staff is troubleshooting electronic resources (e-resources). While much progress has been made in many areas of e-resources management (ERM) to understand the ERM lifecycle and to manage workflows, troubleshooting access remains a challenge. This collaborative study is the result of the well-received…
Descriptors: Troubleshooting, Electronic Libraries, Library Materials, Library Services
Rolfe, Vivien – Research in Learning Technology, 2012
Attitudes are changing in education globally to promote the open sharing of educational courses and resources. The aim of this study was to explore staff awareness and attitudes towards "open educational resources" (OER) as a benchmark for monitoring future progress. Faculty staff (n = 6) were invited to participate in semi-structured…
Descriptors: Foreign Countries, Educational Practices, Economic Factors, Educational Resources

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