This step-by-step guide is a companion to the popular "Listen to Me, Listen to You: A Practical Guide to Self-Awareness, Communication Skills and Conflict Management" (New Expanded Edition, Penguin Books, 2007). It is designed for use by anyone working in communication skills and personal development training. Resource material is grouped under…

Assertiveness training models show shortcomings in those situations where assertiveness results in stalemates or conflicts, or both. Deadlocks may occur when antagonists demonstrate appropriate assertive behavior. Conflict management using problem-solving skills allows individuals to learn appropriate methods of dealing with conflictual or…

Many institutions and school systems have adopted the Positive Peer Culture (PPC) method for helping disturbed adolescents by turning the peer culture from a negative to a positive "caring" force. The paper discusses some of the major limitations and how assertion training, in conjunction with PPC, provides a successful resolution. (Author/SB)

Two manuals address self-advocacy and assertiveness training for college students with language learning disabilities (LD) and their tutors. Part I examines the positive use of assertiveness and self-advocacy. Assertiveness is distinguished from aggressiveness, and the importance of assertiveness in the lives of LD college students is underlined.…

The booklet is intended to help parents understand and acquire more assertive communication styles in matters of special education. Assertive behavior is introduced, distinguished from less productive behavior styles, and considered in terms of barriers to effectiveness. The booklet proceeds with a discussion of basic legal and human rights that…

Intended to aid librarians, this guide explores the methods librarians can and do use to influence government publishers, printers, distributors, and indexers of government information, as well as those who create and interpret the policies governing those programs. Case studies from Canada, England, and the United States are cited to illustrate…

The authors share their ideas on how parental assertiveness can help parents in educational planning for children with disabilities. (SB)

Components of assertive behavior are described with suggestions for enabling the visually impaired person to develop these skills. The underlying concepts of assertion training are explained along with specific techniques for use in schools or rehabilitative settings. (Author/CL)

Describes and gives examples of the Assertive Discipline Program. Also includes guidelines for an effective discipline plan. (IRT)

If you experience troubling emotional or psychological symptomslike depression, bipolar disorder or manic depression, schizophrenia, borderline personality disorder, obsessive-compulsive disorder, dissociative disorder, post traumatic stress disorder, an eating disorder, or an anxiety disorderyou may be looking for some information and support on…

The purpose of this paper is to propose the construct of "countersociopathy" and specific activities consumers can undertake in a variety of sales conditions and situations. These activities are not only designed to passively neutralize the telemarketer's or salesperson's aggressiveness, but can lead to the salesperson wanting to quickly…

A multicomponent model to improve test taking skills of learning disabled (LD) adolescents is proposed to encourage anxiety management, problem solving skills, assertiveness, study skills, and student confidence and control. The role of the LD consultant in this process is described. (CL)

This guide is designed to increase the financial counselors' awareness of the counseling field and to provide material which may be used by them in forming a personal counseling approach. Several approaches and techniques of counseling are presented as well as their potential application to financial counseling including the rationale approach,…

Suggestions are made for creating healthy working relationships within a college administration and for improving the administrator's ability to cope with college politics. After introductory material examining the difficulty some educators, especially women, experience in utilizing power and politics to achieve desired goals, the report discusses…

This participant's manual provides materials related to a national teleconference on the next generation of independent living leadership for people with disabilities. Introductory material includes the conference agenda, information about the trainers, and information about the sponsoring organizations, the Independent Living Research Utilization…