The purpose of this qualitative holistic multiple-case study was to identify the optimal theoretical approach for a Counter-Terrorism Reality-Based Training (CTRBT) model to train post-9/11 police officers to perform effectively in their counter-terrorism assignments. Post-9/11 police officers assigned to counter-terrorism duties are not trained…

As our world becomes more interconnected on international, domestic, and personal levels, our need to be more culturally competent increases (Samovar, Porter, & McDaniel, 2007; Ting-Toomey, 1999). Recognizing this need, Washington State University Extension sought to increase skills of its personnel by developing a set of cultural competencies…

Purpose: This paper problematises the experience of trainee teachers in further education (FE) colleges in England. It focuses on colleges as employers and developers of their own teaching staff, 90 per cent of whom are trained "in-service", while in paid employment. The paper aims to explore how a shift towards more expansive workplace…

Childcare workers play a significant role in the learning and development of children in their care. This has major implications for the training of workers. Under new reforms of the childcare industry, the Australian government now requires all workers to obtain qualifications from a vocational education and training provider (e.g. Technical and…

The lay-led, community-based Supporting Parents Programme (SPP) aims to assist parents caring for children with long-term or life-limiting conditions through support and cognitive behavioral techniques. The value of the SPP from the perspectives of parent participants and tutors was examined in focus groups and telephone interviews. Data were…

Describes questioning methods trainers can use to uncover training needs (interviews, surveys, test questions, program evaluations). Illustrates the use of questions at the beginning, middle, and end of training sessions. (SK)

This document contains four papers presented at a symposium on performance improvement moderated by Edward Schorer at the 1996 conference of the Academy of Human Resource Development (AHRD) "The Organizational Ecology of Ethical Problems: International Case Studies in the Light of HPT [Human Performance Technology]" (Peter J. Dean,…

A study compared job-performance-aided (JPA) training developed for a nontechnical area (census enumerator/interviewer) with training developed using the instructional systems design (ISD) model. (JPA training, an elaboration of the ISD approach, requires redesign of job reference materials into job-performance aids to simplify training and job…

The training being provided to low-wage workers, factors affecting the availability and effectiveness of such training, and training outcomes were examined. The major research activities were as follows: (1) identification of 192 employers that invested most heavily in training for low-wage workers; (2) telephone interviews with 40 of the 192…

Today, "lifelong learning for all" figures prominently within the education and training policies of governments throughout the developed world and is presented as a powerful solution to a wide range of economic and social challenges. Norway is often regarded as a country that has perhaps made more progress towards this ideal than many…