The basic information needed by trainers who wish to use video to achieve training outcomes is presented. Topics covered include (1) uses of video; (2) video equipment; (3) prerecorded video; (4) feedback via video; (5) management approval; (6) program development and production; (7) external contractors; and (8) interactive video. (CH)

This book examines the application of total quality management (TQM) principles to training and development. It contains 10 chapters on the following topics: the quality revolution (the nature of and rationale for quality); major barriers to achieving quality (supplier-led approaches, problems with customers, throughput orientation, variable…

This trainer's handbook is designed to be a desktop reference on the nature of training and the procedures involved in training preparation and provision. Part 1 covers the essential interaction skills required of trainers (maintaining leadership, creating learning associations, planning lessons, controlling training groups, analyzing trainees,…

Developers who use the systems approach to training begin developing a lesson by identifying the skills and knowledge to be learned and the kinds of learning experiences required. The next step is to develop instructional segments. These segments include all instructor and trainee activities required to master the skill. Learning segments include…

This final performance report for the Brooklyn Public Library Literacy Program begins with a section that provides quantitative data. The next section compares actual accomplishments to project objectives for fiscal year 1992 in the following areas: (1) redevelopment of the tutor training, including redesign or addition of the writing process,…

Traditionally, transfer of learning has been a concern only during coursework. It has become clear, however, that there are a number of transfer enhancement strategies that educators and trainers can successfully implement before, during, and after organized learning experiences. Even before training begins, trainers can begin to enhance their…

This handbook is intended to help trainers and development workers plan and conduct training programs based on the Action Training Model (ATM). The ATM combines training with action and learning with production by building upon participants' knowledge and learning needs and involving participants in a process of active learning and cooperative…

This pamphlet is intended to assist managers and professional trainers alike in using a systems approach to training. Addressed in the individual sections of the guide are the following topics: identifying the training need (the main job objectives, the conditions under which the job is performed, and the responsibilities it involves); analyzing…

This guide, which is intended for human resources personnel, industry trainers, educators working in industry, and others interested in learning in the workplace, presents practical guidelines for maximizing the benefits of learning on the job by creating an effective learning environment in the workplace. Discussed in the introduction are key…

This student guide is intended to assist persons employed as supervisors in planning and implementing training sessions. Discussed in the first three sections are the following topics: the importance of a planned approach to training; implementation of instruction (job instruction and the learning process, the step-by-step approach to training,…

This book details a system for evaluating all training programs regardless of their instructional style, method, or format. In the introduction the relationship between high quality training and total customer satisfaction, types of training subject to quality problems, and ways of ensuring the quality of training are discussed. The remainder of…

This book details a step-by-step procedure for setting up effective on-the-job training (OJT) programs in actual work settings. The book contains 11 chapters grouped into 3 parts. Part 1, which is devoted to meeting the demand for employee expertise, consists of a chapter explaining how the need for effective and efficient development of employee…

This student guide is intended to assist persons employed as supervisors in developing training plans. Discussed in the first two sections are the importance of training (the nature and benefits of a planned approach to training) and training plans (identifying training needs and preparing a training plan). Each of these sections contains an…

This book, which is designed to be used either as a tool for improving one-on-one on-the-job training (OJT) conducted by supervisors or as a reference guide for performance specialists and instructional designers, explains how to establish and operate a comprehensive OJT program. The following topics are covered in the book's 11 chapters: reaping…

This document presents information to help Australian employers of apprentices and trainees to get the most out of training. The following are among the areas of personnel management and training for which guidelines are offered: (1) inducting employees, introducing them to the job, and inspiring them by explaining how their job fits into the big…