Workplace learning is complex as employees engage in activities to meet organizational objectives. This study investigates incidental learning in a complex clinical environment. The systems created to collect information and perform patient-visit functions involve several people who have distinct roles that can impact how subsequent people in the…

This paper imparts the value of recognizing, embracing, integrating, and supporting informal workplace learning. The author uses research as well as her undergraduate and graduate studies in the field of Human Resource Development (HRD) and professional career experiences as a construction project manager to make a correlation between informal…