This paper deals with a case study of Management Development (MD) practices at Malaysian Assurance Alliance (MAA). The aim of this research is to investigate how a large Malaysian insurance corporation developed and integrated MD initiatives with current organizational needs and tasks. Attempts were made to map and categorize the MD initiatives…

This basic course is designed for persons who have been involved in training but who lack apprenticeship in training theory, design, and delivery. The purpose of the course is to increase participants' knowledge of the following areas and skills: learning theory, group process, needs assessment, writing training goals and behavioral objectives,…

This guide for teaching a course to prepare emergency medical service (EMS) trainers focuses on the skills necessary to present any of the Department of Transportation (DOT), National Highway Traffic Safety Administration (NHTSA) EMS courses. Course topics are as follows: (1) introduction; (2) instructor roles and responsibilities; (3) legal…

This packet contains eight learning modules developed for use in Fieldcrest Cannon workplace literacy classes for supervisors. The modules cover the following topics: (1) coaching/communication; (2) coaching/communication and motivation; (3) communication skills; (4) training/coaching; (5) time management; (6) policy and procedures; (7) safety;…

The document is an instructor's guide for a course on universal tool grinder operation. The course is designed to train people in making complicated machine setups and precision in the grinding operations and, although intended primarily for adult learners, it can be adapted for high school use. The guide is divided into three parts: (1) the…

This planning guide is intended to assist program planners and curriculum developers in selecting entrepreneurship materials that are appropriate for students at the secondary, postsecondary, or adult levels. The guide suggests the following five essential steps necessary for developing training programs: assessing the status of the situation,…

This article describes a train-the-trainers course that provided training in sound instructional strategies to 10 assistive technology specialists who work with people who are visually impaired. Topics included conducting assessments, writing training proposals, developing the curriculum, planning lessons, and analyzing learning styles. All…

This publication provides information on the achievements of the Phare Multi-Country Program for Distance Education. Chapter 1 contains two introductory papers. Chapter 2 contains country profiles that describe establishment of distance education infrastructures in the 13 Phare partner countries: Albania; Federation of Bosnia and Herzegovina;…

This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM…