A survey of 38 public and 58 private agencies found the most common rehabilitative services provided to consumers with visual impairment in 1999 were assistive technology evaluations and individual or group technologies training. Both public and private agencies had more difficulty recruiting than retaining staff to provide technology-related…

Until the last two or three years, three forces inhibited the acceptance of computer-assisted instruction (CAI). These were the fear on the part of traditional trainers of displacement by machines, the poor quality of existing courseware and limited capability of accompanying hardware, and the poor price and performance characteristics of existing…

The current paper examines the design process that led to an unusually successful interactive tutorial for older people. The paper describes the issues that make designing for older people different. These include differences between the designer and the target population and the difficulty that older people have in interacting with low-fidelity…