Designed as a practical tool for trainers, this manual contains 22 instruments and documents for gathering and processing information about training and development issues within an organization. Part one of the two-part manual examines the process of identifying and analyzing training needs. It reviews the different types of information the…

A study determined what trainers considered to be the most frequent problems they faced as beginners delivering training to adult learners. Experts were then asked to respond to these problems with solutions they found to be effective. A literature review was conducted that focused on two distinct elements: the human learning principles and needs…

This paper outlines how to teach an introductory workshop about the Internet. It includes field-tested instruction and materials, training session agendas, exercises, materials for use with or without hands-on computer work, a pre-workshop needs assessment form, an instructor evaluation form, and Internet navigation exercises. Although the field…

Though increasing attention has been focused on overcoming basic and functional illiteracy, little attention has been paid to adult literacy educators' professional development. A study identified the education and training needs of Florida's literacy leadership. Instructor and administrator surveys were sent to all agencies receiving funding from…

A systematic method for evaluating the presentation skills of volunteer trainers would enable the discovery of hidden problems. It would also increase individual trainer skills and satisfaction and improve the overall effectiveness of the training program. A first step is to determine the general presentation skills a successful volunteer trainer…

Materials are provided from a 3-week workshop with 18 participants that was designed to prepare competent Pakistani trainers of trainers. The final report describes the Advanced Trainers Development Workshop (ATDW) design, development of participant and instructor manuals, participant selection and self-assessments, and participant presentations.…

Evaluation of the role of structured on-site training (SOST) in the Employment Training Panel's (ETP's) training program involved 10 case studies of active ETP projects with SOST, survey of 50 recently closed projects with SOST, face-to-face interviews and focus groups with key stakeholders, Delphi survey of consultants, and quantitative analysis…

The use of learning technologies in the workplace and their impact on lifelong learning were examined. Data were collected from three sources: the literature on learning technologies and labor market trends affecting the adoption, implementation, and success of learning technologies in the workplace; case studies of 8 Canadian firms with 100 or…

A study examined the problems encountered when organizations adopt management strategies based on teamwork and total quality management (TQM) and the effectiveness of training in avoiding such problems. Survey instruments were mailed to 85 individuals involved in implementing work teams at 85 companies in 4 Missouri cities; 23 responses (27.1%…

A program was developed in Virginia to train Black and rural family caregivers of persons with dementia, particularly Alzheimer's disease. This final program report begins with project briefs that summarize major products and findings, program objectives and accomplishments, and dissemination activities. Chapter 1 addresses issues related to…

Approximately 4,000 randomly selected Oregon employers were surveyed regarding their training practices and work organization. More than 43% of employers surveyed responded. Among the key survey findings were the following: most Oregon employers initially recruit locally; applicants for jobs in high performance organizations are often rejected…

In 1992, questionnaires regarding the training and work organization practices were mailed to a random sample of 4,000 Oregon employers, and focus groups were held with 100 Oregon managers/employers. The main findings from the completed questionnaires (43% response rate) were as follows: most Oregon employers do not plan for training or treat it…

This symposium is comprised of three papers on competencies in human resource development (HRD). "The Development of a Competency Model and Assessment Instrument for Public Sector Leadership and Management Development" (Sharon S. Naquin, Elwood F. Holton III) reports on a streamlined methodology and process used to develop a competency…