This guide for managers of programs for people with developmental disabilities outlines key principles and issues in the decision-making process, and offers tips for building coalitions and negotiating the interests of consumers, families, board members, employees, and community leaders. Ten to 25 guidelines are offered for each of six…

A study of human relations as it applies to leadership, change, and education in its broadest sense is presented in this text. The book brings together the basic factors governing human behavior and interaction and relates them to actual learning situations involving administrative, management, supervisory, and teaching skills. It presents aids…

This booklet provides ways for organizational team leaders to assess their team's effectiveness at regular intervals and to monitor their team's performance. The booklet identifies six key aspects, or dimensions, consistent across all teams. If all six dimensions are strong within a team, the team has the means to conduct its work and perform…

This book of objectives, one of a series designed to provide a competency-based analysis of employment categories in human services, deals with the core competencies necessary for child care counselors. Addressed in the individual sections of the volume are the following skill areas: parenting skills, child care methodology, working relationships,…