Googlitis, the overreliance on search engines for research and the resulting development of poor searching skills, is a recognized problem among today's students. Google is not an effective research tool because, in addition to encouraging keyword searching at the expense of more powerful subject searching, it only accesses the Surface Web and is…

Discusses active learning as a technique to improve learning outcomes; describes the background and history of problem-based learning, explaining why information skills are an integral part; and relates the experiences of librarians at Purdue University in forming collaborations with subject faculty and in the development of problem-based learning…

This paper discusses customer services in academic libraries. The first section addresses the concept of the "customer." Thereafter, the paper applies the metaphor of the producer and its consumers to the relationship between a university and its students. The second section looks at education as a process of refinement. Next, the…