To explore whether artificial intelligence can be used to enhance library services, this study used ChatGPT to answer reference questions. An assessment rubric was used to evaluate how well ChatGPT handled different question types and difficulty levels. Overall ChatGPT's performance was fair, but it did poorly in information accuracy. It scored…

As soon as a new technology emerges, the education community explores its affordances and the possibilities to apply it in education. In this article, we analyze sessions with ChatGPT around topics in basic linear algebra. We reflect on the affordances and changes between two versions of ChatGPT since its worldwide publication in our area of…

Artificial intelligence revolution becomes a trend in most aspects of life. ChatGPT, an AI chatbot, has impacted various domains, including education and language learning. Enhancing writing abilities of ESL learners requires frequent writing practice and feedback, which ChatGPT can easily provide. However, ChatGPT's accuracy in identifying and…

Background: Traditional survey efforts to gather outcome data at scale have significant limitations, including cost, time, and respondent burden. This pilot study explored new and innovative large-scale methods of collecting and validating data from publicly available sources. Taking advantage of emerging data science techniques, we leverage…

Purpose: A number of recent artificial intelligence (AI)-enabled technologies, including summarisers, paraphrasers and the cutting-edge chatbots not only have outstanding potentials in modern educational systems but also could lead to a dramatic paradigm shift in the whole education process. This study aims to explore the factors that shape the…

Automatic Speech Recognition (ASR) is a digital communication method that transforms spoken discourse into written text. This rapidly evolving technology is used in email, text messaging, or live video captioning. Current ASR systems operate in conjunction with Natural Language Processing (NLP) technology to transform speech into text that people…

A perfect writing skill has been deemed instrumental to achieving competence in EFL, yet it is considered one of the most impressive learning domains. This study investigates the impact of human-AI collaborative feedback on the writing proficiency of EFL students. It examines key teaching domains, including the teaching environment, teacher…

We investigated the feasibility of using automatic speech recognition (ASR) and natural language processing (NLP) to classify collaborative problem solving (CPS) skills from recorded speech in noisy environments. We analyzed data from 44 dyads of middle and high school students who used videoconferencing to collaboratively solve physics and math…

An online peer-assessment system typically allows students to give textual feedback to their peers, with the goal of helping the peers improve their work. The amount of help that students receive is highly dependent on the quality of the reviews. Previous studies have investigated using machine learning to detect characteristics of reviews (e.g.,…

While hierarchical machine learning approaches have been used to classify texts into different content areas, this approach has, to our knowledge, not been used in the automated assessment of text difficulty. This study compared the accuracy of four classification machine learning approaches (flat, one-vs-one, one-vs-all, and hierarchical) using…

Open-ended comprehension questions are a common type of assessment used to evaluate how well students understand one of multiple documents. Our aim is to use natural language processing (NLP) to infer the level and type of inferencing within readers' answers to comprehension questions using linguistic and semantic features within their responses.…

VocQGen is an automated tool designed to generate multiple-choice cloze (MCC) questions for vocabulary assessment in second language learning contexts. It leverages several natural language processing (NLP) tools and OpenAI's GPT-4 model to produce MCC items quickly from user-specified word lists. To evaluate its effectiveness, we used the first…

Intelligent Tutoring Systems (ITSs) are aimed at promoting acquisition of knowledge and skills by providing relevant and appropriate feedback during students' practice activities. ITSs for literacy instruction commonly assess typed responses using Natural Language Processing (NLP) algorithms. One step in this direction often requires building a…

Despite the proliferation of video-based instruction and its benefits--such as promoting student autonomy and self-paced learning--the complexities of online teaching remain a challenge. To be effective, educators require extensive training in digital teaching methodologies. As such, there's a pressing need to examine and comprehend the…

Scholars have applied automatic content analysis to study computer-mediated communication in computer-supported collaborative learning (CSCL). Since CSCL also takes place in face-to-face interactions, we studied the automatic coding accuracy of manually transcribed face-to-face communication. We conducted our study in an authentic higher-education…