As community colleges work to improve completion rates, these institutions are also developing homegrown metrics that better represent how they are really doing--and, in many places, these metrics are driving the reforms necessary to improve. Integrated Postsecondary Education Data System (IPEDS) defines student success as the number of full-time…

The need for increased accountability in higher education and, specifically, the nation's community colleges-is something most educators can agree on. The challenge has, and continues to be, finding a system of metrics that meets the unique needs of two-year institutions versus their four-year-counterparts. Last summer, President Obama unveiled…

In this age of educational accountability, there is an increasing emphasis on assessment and institutional effectiveness, not only in the academic arena but also in other aspects of community college operation, such as fiscal health and stability, revenue generation, resource allocation, facilities, workforce development, and community enrichment…

The recent rapid proliferation of distance education necessitates the need for strong levels of academic accountability. An important factor found to influence and predict student success is students' perceptions of their online courses. Understanding how learners perceive their online learning environment is paramount to effective course design…

In 2011, the Council for Advancement and Support of Education (CASE) founded the Center for Community College Advancement to provide training and resources to help community colleges build and sustain effective fundraising, alumni relations, and communications and marketing programs. A goal for the center is to collect data on best practices at…

Surveys and benchmarks continue to grow in importance for community colleges in response to several factors. One is the press for accountability, that is, for colleges to report the outcomes of their programs and services to demonstrate their quality and prudent use of resources, primarily to external constituents and governing boards at the state…

Accountability efforts at California's community colleges gained prominence in the 1990s under an agreement known as Partnership for Excellence (PFE) that involved the chancellor's office, the legislature, and the governor's office. This agreement was the first wide-ranging accountability effort undertaken by the state's community college system.…

The Critical Success Factors Report is the North Carolina Community College System's major accountability document. This annual performance report is based on data compiled from the previous year and serves to inform colleges and the public on the performance of North Carolina's 58 community colleges. In 1993, the State Board of Community Colleges…

The Critical Success Factors Report is the North Carolina Community College System's major accountability document. This annual performance report serves to inform colleges and the public on the performance of North Carolina's 58 community colleges. In 1993, the State Board of Community Colleges began monitoring performance data on specific…

This edition of the eBulletin highlights the issues of raising standards, ensuring access to rigorous curricula and assessments, and ensuring that every child is both work and college ready upon graduation. With the increased emphasis placed on these issues in recent years through the No Child Left Behind Act of 2001 (NCLB) and the American…

This chapter distinguishes between benchmarks and benchmarking, describes a number of data and cultural limitations to benchmarking projects, and suggests that external demands for accountability are the dominant reason for growing interest in benchmarking among community colleges.

This report discusses various quality indicators for Front Range Community College (Colorado). Each of the 10 quality indicators and 10 additional indicators shown in the report is elaborated by details such as indicator description, operational definition, benchmark, source, results, and conclusion. Quality indicators include: (1) Student success…

The "Fiscal Year 2008 Illinois Community College System's Performance Report" contains summary information about state and common institutional outcome indicators. External comparative benchmarks are cited whenever possible using the latest available data--national reporting typically trails what is available at the state level.…

Increased demands for colleges and universities to engage in outcomes assessment for accountability purposes have accelerated the need to bridge the gap between higher education practice and the fields of measurement, assessment, and evaluation. The "Handbook on Measurement, Assessment, and Evaluation in Higher Education" provides higher…

This report reviews the benchmarking practices that are presently being used at community colleges. It introduces the concept of a "culture of inquiry" as a means for judging their potential value. It classifies benchmarking efforts among three types--performance, diagnostic, and process--and characterizes each by its typical use. The…