At the 2024 ALA conference, the authors presented their exploration of the internet access challenges faced by graduate students at a STEM university in Ghana. This research highlighted how unreliable, expensive, and intermittent internet affects academic life, particularly for students off-campus. Despite the university's solid on-campus connectivity and diverse digital resources, students struggle with internet access at home, which impacts online learning. The study, which surveyed students using a digital citizenship framework, revealed gaps in technical skills and political engagement. This paper tells the story of this research and policy changes in Ghana, including the needs identified by the researchers, such as improved infrastructure, more affordable internet, and enhanced digital literacy programs, to support academic success in regions with connectivity issues.