Discusses the concepts of marketing and relationship management as they apply to libraries. Topics include perceptions of the profession; environments that libraries operate in; connecting content and users through access and services; and the need for reliable and consistent collection of effective data. (Author/LRW)

The University of California San Diego (UCSD) Libraries User Survey was designed to have its results in machine-readable form. Library management, anticipating the need for detailed statistics for future decision making, required that the survey results be manipulatable by library managers. Responses to the 1996 use survey were solicited from…

This document is the final report of the NCLIS (National Commission on Libraries and Information Science) study on public libraries and the Internet. The purpose of this study was to determine the nature, extent, and form of public library involvement with the Internet. Data were obtained from a survey of a national sample of public libraries…

This compilation of statistics on Colorado's school media centers (LMCs) consists of three major components: (1) a 220-page tabulation of data arranged by school level and student enrollment level; (2) tables reporting statewide totals for school library statistics; and (3) tables with benchmark ratios for school library media center resources and…

Identifies current challenges to children's library services including inequality in access to information; integration of information skills in the classroom; rising costs, low budgets, and increasing demands; the state of book collections; and the need for research at state and national levels. Local examples of successful solutions are…

This 49th annual Florida Library directory with statistics edition includes listings for over 1,000 libraries of all types in Florida, with contact named, phone numbers, addresses, and e-mail and web addresses. In addition, there is a section of library statistics, showing data on the use, resources, and financial condition of Florida's libraries.…

The annual "Florida Library Directory with Statistics" is intended to be a tool for library staff to present vital statistical information on budgets, collections, and services to local, state, and national policymakers. As with previous editions, this 2001 edition includes the names, addresses, telephone numbers, and other information…

Most of 814 academic libraries surveyed allow onsite access to unaffiliated users, and many give borrowing privileges to certain categories of users. Use of library computers to access library resources and other computer applications is commonly allowed although authentication on library computers is increasing. Five tables show statistics.…

Reviews the Association of Research Libraries (ARL) activities regarding special collections. Highlights include local and collaborative approaches; budget pressures; access to special collections; digitization programs; recruiting qualified staff; results of a survey of ARL special collections; and the need for ongoing statistics for special…

Congress established the Strengthening Research Library Resources Program through Title II-C of the 1976 Education Amendments to the Higher Education Act of 1965 to promote research and education throughout the United States by financially assisting major research libraries. Since 1978, nearly $70 million in grants have been distributed to U.S.…

Documentation supplied in this kit demonstrates how research libraries provide services to visiting scholars as distinguished from other categories of external user. A "visiting scholar" is most often defined as a faculty member affiliated with an institution of higher education but the term may also include independent scholars and persons…

This report of the task force charged with defining and researching the issues related to access and ownership of materials at the University of Arizona library presents 23 short-and long-term recommendations in the following areas: (1) organization, including the establishment of separate staff units for access services and collection management…