A lot of the study about how people use technology focuses on the youngest and swiftest: teens and college students. The revolution of sharing music files confirmed just how powerful this technological "voting bloc" is. Yet the high-tech population is diverse, encompassing seniors, midcareer workers--just about every type of person in…

In early 2009, Congress directed the Federal Communications Commission (FCC) to develop a National Broadband Plan to ensure every American has "access to broadband capability." Congress also required that this plan include a detailed strategy for achieving affordability and maximizing use of broadband to advance "consumer welfare, civic…

In his recent bestseller The World Is Flat, Thomas Friedman argues that countries like the United States can no longer compete in the global economy on the basis of making and selling commodities. Their competitive edge increasingly comes from how well they produce products, services, and technologies that are new . . . special . . .…

An evaluation (involving questionnaires, telephone interviews, focus groups, site visits, e-mail questions, and lab observation) assessed the success in implementing a statewide technology plan for adult literacy programs in Massachusetts that grew out of a set of recommendations developed by the Massachusetts Adult Literacy Technology Team…