Navigating higher education requires more than attending classes and completing assignments; it requires "college fluency," a set of skills that enables students, faculty, and staff to effectively locate and utilize institutional resources. College fluency can empower students, faculty, and staff to navigate the complex culture and…

"Improving Open Access Discovery for Academic Library Users" examines strategies for making scholarly, peer-reviewed open access (OA) publications more discoverable for your library community. OCLC Research partnered with two Dutch library consortia--Universiteitsbibliotheken en Nationale Bibliotheek (UKB) and Samenwerkingsverband…

Librarians play a pivotal role in bridging gaps and fostering learning across diverse global networks of campuses and learners. At Northeastern University's library, the Global Campus and Online Learning Unit (Online Learning, for short) supports the 16 (and growing) global campuses. The Online Learning unit has crafted an intermediary liaison…

In November 2019, the Leonard Lief Library implemented Ivy.ai, a proprietary chatbot on its website. This implementation was the first academic library installation of a vendor-supplied chatbot to be discussed in the professional literature. This chatbot functioned as a new tool that assisted users seeking information from the library website.…

This paper sets out to identify the ways in which academic libraries can further interdisciplinary scholarship on campus. The medical humanities is presented as an example to interrogate the current practices in academic libraries and to inform future efforts in support of interdisciplinarity. Text mining was employed to illuminate trends in this…

The use of robots in open and distance learning university libraries is a relatively new and innovative concept that has emerged in recent years as a response to the increasing demand for remote access to library resources and services. However, there seem to be limited studies that focused on the adoption of robots in open and distance learning…

Over the past decade, the financial crisis has led to reduced government funding for academic libraries in Greece. Now more than ever, it is imperative for library managers to improve their knowledge and understanding of cost behavior, in order to effectively deliver high quality services at decreasing costs. To do so, they need to apply…

Based at De Montfort University, Decolonising DMU is a strategic initiative working to create an anti-racist institution where all can achieve. Growing from DMU's Freedom to Achieve project Decolonising DMU extends anti-racist work across the structure and composition of the institution, moving away from a sole focus on the curriculum. The Library…

The benefits of MOOCs have attracted many Higher Education institutions globally to use them as a means of increasing efficiency of education delivery and process. Without institutional support, the MOOCs have a high dropout rate of 90-95 percent, leading to low academic impact. The role of academic library in the integration of MOOCs in the…

This book provides real-world advice and ideas drawn from case studies to help academic libraries support students academically, socially, and financially, especially those who are facing barriers. Academic libraries are confronting a myriad of challenges, including consequences stemming from the pandemic, the changing demographics of student…

Academic libraries are essential to teaching, learning, and national development, making adequate library resources crucial for academic institutions. This study examines how limited library resources, particularly recommended textbooks, affect library operations in Ghanaian public universities. Through semi-structured interviews with eleven…

The aim of this study was to understand marginalized graduate students' use of academic libraries for research activities during the COVID-19 pandemic. Using a phenomenological approach, this study investigated the challenges, barriers, and coping strategies of marginalized graduate students from three Canadian universities. Focus groups were…

This article reports the results of a 2019 survey of academic librarians that investigated their attitudes, practices, and policies regarding open access (OA). This study asks if academic librarians write policies to ensure that they approach OA intentionally and systematically across all library services. The results indicate that, though…

Exhibits offer insight into what an organization values while providing patrons the opportunity to be challenged and engaged. This paper explores ways exhibits policies can be crafted to move exhibits beyond the walls and cases to create a space for community discussion that promote growth and understanding by providing space for discussions,…

An unfair division of resources and biased treatment favoring the ruling elites have perpetuated social discrimination in the postcolonial societies in developing countries. Pakistan, one of these countries, has struggled to emerge from the legacies of colonialism. The situation demands strong support of equality, social justice, and the rule of…