Designed for the reference staff at the Golda Meir Library, University of Wisconsin-Milwaukee, this manual functions as a guide to insure a uniform standard of service, to explain the duties and responsibilities of the reference staff, and to provide step-by-step explanations of how a variety of procedures are performed. The purpose of the…

Based on material obtained and observations made in 1982, this Australian study focuses on the British Library's inter-library comparison (ILC) project for academic libraries. The report is presented in five sections, the first of which is a brief introduction. The second section deals with the general concept of inter-organization comparison as a…

Replacing a January 1980 publication of the same title, this collection of cost tables and other documentation from library materials cost studies conducted by members of the Association of Research Libraries (ARL) or by library vendors contains excerpts from: (1) local cost studies conducted at Colorado State University, Indiana University, Iowa…

Based on the comprehensive library self-study method developed by the Association of Research Libraries' (ARL) Office of Management Studies (OMS) and first used as the Management Review and Analysis Project (MRAP), this resource notebook presents surveys and diagnostic aids, OMS self-study reports, and ARL member library documents related to…

This exploratory study focuses on the management of decline as characterized by shrinking resources and substantial reductions in operating budgets (retrenchment) in academic research libraries in Canada. The first of four major sections of the report addresses the management of retrenchment in Canadian research libraries, including the design of…

An evaluation of cooperative collection management among academic libraries participating in the Illinois Collection Analysis Matrix (ICAM) was conducted in March 1987 by the Illinois Association of College and Research Libraries (IACRL) and the Illinois Board of Higher Education (IBHE). Data were gathered from two questionnaires, one of which was…

This document details 28 policies and 37 procedures of the online searching service at the Indiana State University (ISU), Cunningham Memorial Library. Sixteen forms used in various aspects of the process are also included. The policies include but are not limited to the following: (1) the Database Search Service organization; (2) Database Search…

This document presents the syllabus, lecture outlines, student assignments, and special guest lectures for a course offered for the second time at the University of Illinois at Urbana-Champaign Graduate School of Library and Information Science during summer semester 1985. The course was designed to provide graduate students with the theoretical…

To gather data on the extent and nature of union activities in Association of Research Libraries (ARL) member institutions, the Systems and Procedures Exchange Center (SPEC) developed a two-page survey which was distributed in April 1985 to the entire membership. ARL libraries were asked about degree of past and current unionization, types of…

Undertaken to provide data on the current status of collection development in selected academic libraries, this study also analyzed the structure of the collection development function at Chicago Academic Library Council (CALC) institutions and outlined a formal collection development policy for Chicago State University's Douglas Library.…

The four papers included in this publication provide an overview of the movement toward computer-based alternatives to library card catalogs. Three of the papers were presented at the 1978 Association of Research Libraries (ARL) membership meeting; the fourth provides an introduction to the volume. The introductory paper, by Richard Dougherty,…

This report summarizes research undertaken at the Sterling C. Evans Library, Texas A & M University to assess the impact that end user information retrieval systems may have on library staff and users. Two systems, BRS/After Dark and Search Helper, were made available in the library for end user searching at no cost. A total of 260 users…

This statistical compilation, the latest in a series of annual directories intended to provide a comprehensive source of statistics on academic libraries in Texas, provides information on collection size, additions and withdrawals, government documents, microforms, audiovisual materials, serials, periodicals, student and faculty populations,…

The statistical data on women and minorities in higher education administration analyzed in this paper are found in a study done by the College and University Personnel Association (CUPA). Collected during the 1975-76 Administrative Compensation Survey, these data were broken out for white coeducational institutions, white women's institutions,…

This report examines the various functions and operations of the shelving unit in the academic library, including staff organization, personnel selection, staff supervision, staff morale, staff training, administrative tools, and equipment utilized. The practical experiences of the shelving unit of the M. D. Anderson Library of the University of…