The Andy Holt Virtual Library, with a focus on the Humanities and Fine Arts, is free and open to the public, though designed to serve the learning communities within the College of Humanities and Fine Arts at the University of Tennessee-Martin (UT). It also plays a resource role in UT's New College and the Tennessee Governors School for the…

This paper first argues that the World Wide Web at its best, has been able only to imitate the resources and services of an exemplary research library. It then goes on to examine how academic research libraries can take advantage of their brand identity as market leaders in the information business. The basic concept of brands and branding…

Working in a cooperative team environment across libraries and job classifications, librarians and support staff at the University of California at Irvine (UCI) have mounted several successful web projects, including two versions of the Libraries' home page, a virtual reference collection, and Science Library "ANTswer Machine." UCI's…

With the emergence of Web help services, libraries are no longer the lone providers of information. Today's researchers need to find quickly information that is usable, relevant, authoritative, and verifiable. To meet that need, libraries must adapt traditional strengths of acquiring, describing, and serving information to an environment that is…

This paper discusses client service issues to be considered when transitioning to a virtual library situation. Themes related to the transitional nature of society in the knowledge era are presented, including: paradox and a contradictory nature; blurring of boundaries; networks, systems, and holistic thinking; process/not product, becoming/not…

Advancing library services in large universities requires creative approaches for "building to scale." This is the case for CIC, Committee on Institutional Cooperation (Big Ten), libraries whose home institutions serve thousands of students, faculty, staff, and others. Developing virtual Web-based services is an increasingly viable…

This report describes the University Library Alumni Outreach Research Project. The goals of the project were twofold: to describe and analyze alumni outreach initiatives currently offered by university libraries belonging to the Association of Research Libraries (ARL) as well as the alumni programs and services offered by the universities…

This paper outlines the efforts of the United Kingdom (UK) Joint Information Systems Committee (JISC) to help UK higher education institutions deal with the growing diversity of information resources. These efforts are based on two strands: the Electronic Libraries Program and the development of the JISC collections. These strands are now coming…

University of Akron administrators recognized that the library was the primary information resource on campus and the Web was another form of information. Previously, responsibility for Web development and policy passed between various committees and subcommittees. This article describes the implementation of a university Webmaster within the…

The Electronic Information Resources Task Force was formed by the University of Rhode Island Library to evaluate the present program and plan for and develop improvements. The specific charges to this to this Task Force were to: evaluate the range of the electronic information and delivery mechanisms relevant to the programs of the University of…

This SPEC Kit and Flyer focus on the gifts and exchange function in Association of Research (ARL) libraries. The survey was sent to 119 ARL institutions via e-mail; 62 usable replies were received. Results, discussed in the SPEC Flyer, highlight trends and effects of changes in library automation, staffing decreases, administrative reorganization,…

Describes the Electronic Resources Directory of Monash University (Melbourne, Australia), designed for locating electronic resources of the library. It both provides information about these resources as well as direct links to them where appropriate. Use of the World Wide Web for the directory has obvious advantages for a university where global…

Describes the Selected Archives at Georgia Tech and Emory (SAGE), a local grant-funded project to build virtual library capabilities at both libraries. Discusses the progress made by the libraries in six areas: selecting materials; preserving original data formats; creating digital files; indexing digital files; designing Web-based navigation and…

This paper describes the experiences with marketing, a new concept at the Library at the University of South Africa (Unisa), which is the largest university in South Africa and one of the largest distance education institutions in the world. Following a discussion of marketing of the tertiary library and the service marketing triangle…

This paper presents a Knowledge Sharing project at the Aarhus School of Business (Denmark). As a result of a close cooperation between the Faculty of Modern Languages and the Library of the Aarhus School of Business, a Learning Resource Centre (LRC) is being established. The LRC serves as an exploratorium for the development and testing of new…