Gives a historical explanation of library confidentiality policies and procedures and reviews notable invasions of patron privacy through use of library records by the Federal Bureau of Investigation and the Internal Revenue Service. Also reports on a study that examined patron confidentiality policies in Texas academic library reference…

Describes results of two collection condition surveys conducted at the University of Kansas libraries, one of which examined materials returning from circulation and the other which examined the general collection. Paper condition, text block condition, binding, and mutilation are discussed, and the impact on long-term preservation planning is…

Describes a study conducted at Eastern Illinois University's library that examined nine full-text databases to determine the content and subject coverage of each database. Discusses implications for collection development, including policies for the evaluation of electronic resources; and the need for dialog between librarians and vendors. (LRW)

Presents steps taken by a librarian task force at Washington State University in planning, implementing, and evaluating the addition of LEXIS-NEXIS workstations; user policies; and instruction methods in an academic reference environment. Figures and tables display: workstation information including usage statistics, an outline of the Lexis-Nexis…

A study at the King Fahd University of Petroleum & Minerals (Saudi Arabia) revealed that the overall materials availability performance rose from 63.8% to 76% when library staff provided assistance. The major reasons for nonavailability of items were related to circulation policy, ownership, and user skills. (Author/AEF)