This case study examines the use of electronic resources in academic institutions and the difficulties in forecasting their usage. By employing time series analysis-based models, the study forecasts the utilization of e-resources from 2012 to 2021. It concludes that both Autoregressive Integrated Moving Average (ARIMA) and Error, Trend, Seasonal…

The goal of this study was to build knowledge about the perspectives of library leaders who have experience with a responsibility center management (RCM) budget model and how the model guides library allocations and planning. The study also sought to provide advice to other library leaders whose institutions may consider adopting an RCM budget…

This paper is based on the findings of a doctoral study that aimed to examine the role of continuing professional development (CPD) in enhancing digital transformation in selected university libraries in Uganda. One of the ways of effecting digital transformation is to continuously build the technological competencies of the librarians working in…

How can novel AI techniques be made and put to use in the library? Combining methods from data and library science, this article focuses on Natural Language Processing technologies, especially in national libraries. It explains how the National Library of Sweden's collections enabled the development of a new BERT language model for Swedish. It…

Proponents of the "teach the teachers" approach to information literacy, in which librarians concentrate on teaching the faculty to teach information literacy, have argued that it could potentially result in the increased integration of information literacy into the curriculum. However, more discussion of this model as a path forward for…

There is a growing acceptance of open access funding models among academic publishers and a growing adoption of open access publishing agreements among academic libraries. In this context, libraries are taking on new roles and new processes to ensure the successful implementation of open access funding initiatives. This article will examine some…

Assessing digital scholarship services offered either through academic libraries or elsewhere on campuses is important for both program development and service refinement. Digital scholarship support is influenced by fluid campus priorities and limited resources, including staffing, service models, infrastructure, and partnership opportunities…

In this study we developed a model and a spreadsheet tool for calculating, based on user input informed by available data, the probability of at least one usable copy of a monograph title surviving at various time horizons in shared print collections. The calculation incorporates four risk factors, which were assigned values based on research in…

To improve customer service, some academic libraries have used a service philosophy statement to foster a shared understanding of service standards. The authors conducted semistructured interviews with heads of public services at academic libraries to understand how the service philosophy statement was used in practice and its impact on staff…

This study examines the influence of library service quality dimensions (i.e. service affect, information access, library as place, and personal control) on user satisfaction, as well as user satisfaction on user loyalty. Data were drawn from 349 library users from a public university library in Ghana. The hypothesized relationships were analyzed…

As many sciences move to be more data-intensive, some science librarians are offering more research data services and perform research data management roles. Job analyses provide insight and context to the tasks employees actually do versus what their job descriptions depict or employers assume. Two separate job analyses studies investigated the…

The introduction of the ACRL "Framework for Information Literacy in Higher Education" in 2015 inspired many librarians to rethink how they offer information literacy instruction. This multi-method study, using data from a survey and five focus groups, explores the use of the "Framework" in business information literacy (BIL).…

In 2015, the Research and Instructional Services Unit of Meyer Library at Missouri State University was challenged to update and rethink the current service model and space. We had been operating in a traditional reference model, including a large, walkup reference desk that was staffed primarily by faculty librarians. After reviewing the…

Open educational resources (OERs) have increased in popularity and are becoming an important method of providing access to, and enhancing, the teaching and learning experience for both lecturers and students. Despite their popularity, approaches that may work best for sustaining OER initiatives in Nigerian universities are still evolving in…

In current higher education fundraising models where alumni are aligned with their degree-granting unit, the academic library struggles to match the fundraising outcomes of its campus peers. A survey of seventy-nine fundraisers in academic libraries collected data on fundraising activity. It reveals common practices amongst fundraisers working in…