This paper describes the New Mexico State University (NMSU) Library's strategic plan to develop its services amid an atmosphere of change. A summary of the following components of the strategic plan is given: vision; mission; values; and goals. The revised organizational functions are then illustrated, as well as the role of the selector-liaison…

Describes the ongoing Electronic Library Project at the University of South Carolina, aimed at integrating digital resources within the traditional university research library setting. Discusses the development, implementation and future plans of the Electronic Science Library and Electronic Academic Library. (AEF)

Explains how educators can develop avenues of indirect library advocacy. Outlines five opportunities for indirect advocacy recruiting which focus on a brand-new teacher, a veteran teacher new to the school, a teacher assigned outside the area of university preparation, a teacher whose assignment has been radically changed, and a teacher taking…

The prospect of resolving a library's space and utilization problems through expansion and renovation carries with it the question of how to maintain operations during construction. Few libraries, especially those in the academic world, can afford to close their doors for very long, even though the prospect of maintaining ongoing operations amid…

This book presents and appraises seven college and university libraries designed by Perry Dean Rogers & Partners of Boston. The firm has been designing campus libraries for the past 30 years. These projects are the most recent in an oeuvre of some 29 libraries designed and constructed for some 27 colleges and universities around the country. The…

When a new library system, WestCat, was installed in the Western Michigan University Libraries (August 1998), an initiative was undertaken to announce its arrival, establish its identity, and train the university community in its use. To promote this initiative, two committees were broadly charged with the responsibilities of publicity and…

Presents a strategic planning model originally developed for university research and illustrates its usefulness for academic libraries. Library development and fund-raising activities are used as examples to illustrate the various stages of strategic planning, including scanning the environment, designing the plan, acceptance, and adoption.…

Describes the development of the ResIDe Electronic Library at the University of the West of England, Bristol. Analyzes potential of the system to increase economy, efficiency and effectiveness in library services and relates it to how the needs of sponsors and students can be met. (Author/LRW)

This paper describes experiences in re-engineering and re-designing Technical Services of the library at the Nathan campus of Griffith University in Brisbane, Queensland (Australia). The goal of the project, which was overseen by an outside consultant, was to have a 50% improvement in productivity (which would mean that 50% of the staff currently…

Describes the four-step process of designing a library systems office at the University of Illinois at Urbana-Champaign (UIUC): (1) Collect Data: Why Create a Systems Office; (2) Organize and Present Preliminary Data: Educate and Involve Stakeholders; (3) Identify Actions: Write a Plan; and (4) Implement. Addresses the major problems encountered,…

Describes the framework in which the research library at the University of Illinois at Chicago (UIC) reengineered its technical services operations. Focuses on the activities of the "Before Team" in evaluating, measuring, and redesigning the work processes that occur before the library receives an item. Discusses the results. (Author/AEF)

This paper describes the experiences of a recent change process that focused on the delivery of reference services at the University of Western Australia (UWA). UWA reference librarians felt that they could not fulfill all of their duties while working from the reference desk for a significant period of time each day; they wanted time away from…

This publication provides librarians with a broader understanding of outsourcing issues in academic libraries. The book investigates the literature, then presents a survey of more than 200 academic research libraries involved with outsourcing projects. This book synthesizes prevailing theories and practice, details pros and cons, an outlines steps…

This paper presents a history of the Hiram College (Hiram, Ohio) library from 1950 to 1995. It highlights important events and decisions made in the construction and opening of the new library building on September 7, 1995 and shows how this achievement has revitalized the spirit and optimism of everyone involved. The paper also presents the…

This volume of the "Advances in Library Administration and Organization" offers 11 perspectives to practitioners trying to make sense of the issues that must daily be confronted by library administrators in an environment of ongoing change. This 20th volume includes: "Choice, Responsibility and Work: Rhetoric in a University Library…