This article examines steps taken at one academic library to address issues encountered when attempting to create a foundation of copyright knowledge to assist staff in reserves and interlibrary loan. It reviews the development of a copyright policy for the library that specifically addressed interlibrary loan and reserves activities. It also…

Discusses the importance of managing diversity in student academic library employment. Provides suggestions for orientation, policy review and enforcement, supervisory and management training, task training, interviewing techniques, correct placement, job descriptions, performance reviews, and scheduling. Notes importance of communication,…

Discusses the information on academic library practices provided in student employment manuals. Highlights include the mission statement, expectations of employment, enrollment and eligibility requirements, employment eligibility verification, application form, the hiring process, program policies, release of employment verification information;…