Academic librarian hiring processes are designed to allow hiring institutions to learn about candidates through a multiple-round process, but often these processes are not designed with the candidates in mind. This paper uses a qualitative approach to interpret and understand how the attitudes of search committee members shape on-campus interview…

Changes in pedagogy to emphasise independent study and group work have increased the need for informal learning spaces on campuses. University libraries have been quick to respond to this need, partly because of the decline in book lending and partly because of technology enablers. Furthermore, new types of buildings that combine many types of…

The problem undertaken in this study was the impact of the COVID-19 on academic-library directors at small, private, liberal-arts institutions in Wisconsin. The purpose of this study was to understand the impact of the COVID-19 pandemic closures on collection development and reference interviews. The participants were seven academic-library…

Multiple data collection or research methods exist for evaluating library spaces. Faced with numerous choices and limited time for gathering data, it becomes challenging for information professionals to determine the best way to proceed with evaluating their libraries' physical spaces. There is a gap in the literature on best practices for…

The academic library middle manager (ALMM) role is little understood and understudied. Using Organizational Role Theory, Middle Managers' Four Strategic Roles, and the Taxonomy of Managerial Performance Requirements as frameworks, this study was designed to identify and describe the expectations of the middle manager role in academic libraries; to…

This study aims to identify factors and behaviors associated with user dissatisfaction with a chat reference interaction to provide chat operators with suggestions of behaviors to avoid. The researchers examined 473 transcripts from an academic chat reference consortium from June to December 2016. Transcripts were coded for 13 behaviors that were…

This study investigates practitioners' involvement in Evidence-Based Library and Information Practice (EBLIP) at an academic library. Through focus group interviews, the study reveals that most of the evidence-based decisions in academic library practice are considered "Know-what (works)" and serve the "instrumental" purpose,…

Instructional support is one of the primary reasons academic libraries collect video materials. Nonetheless, no one has published research into the perceptions of the people who install and maintain the equipment used to play these materials in college and university classrooms regarding the longevity of physical media formats. To address this gap…

Purpose: The paper aims to examine organizational authoring understood as a longitudinal, material and dialectical process of transformation efforts. The following questions are asked: To which extent can a Change Laboratory intervention help practitioners author their own learning? Are the authored outcomes of a Change Laboratory intervention…

Critical information literacy is a way of thinking and teaching that examines the social construction and political dimensions of libraries and information, problematizing information's production and use so that library users may think critically about such forces. Being an educational approach that acknowledges and emboldens learners' agency,…

Building strong relationships between academic librarians and teaching faculty is paramount for promoting services and resources. While librarians face challenges ranging from new technologies to heightened expectations and fiscal difficulties, the key work remains in solid relationship building. Drawing on the experience of a group of subject…

While broad assessment projects are often used to steer library strategic planning initiatives, this article will present the benefits of qualitative interviews with distance learning constituents as a framework for developing a focused vision and targeted services. This article will describe the planning and execution of an assessment project…

This study focuses on the roles of organizational stories among librarians who work at the reference desk. Twenty librarians employed in four academic institutions were interviewed. Most of the organizational stories shared among the participants and their colleagues were rich in tacit knowledge and can be classified according to four main roles:…

Journal clubs are meetings where participants engage in discussion or appraisal of professional literature and research. This study investigates the perceived value of librarians' participation in journal clubs. Using a hermeneutic dialectic process, we built a construction of the value of journal club participation based on interviews with…

The aim of this article is to present a comparison between two academic libraries: Indiana University Libraries in the United States and the Library of Pope John Paul II State School of Higher Education in Biala Podlaska, Poland. This comparison is based on data that each of these libraries published in statistical reports. Much of the information…