ACRL's "Standards for Distance and Online Learning Library Services" sets seven professional standards and associated benchmarks for academic and research libraries. These standards address all academic and research libraries, but institutions with different sizes, funding models, and user demographics necessarily cannot apply the…

The COVID-19 pandemic required many U.S. institutions of higher education to pivot to fully remote learning within a short span of time. Like many academic librarians during this period, the authors found themselves needing to employ rapid development methods to create information literacy instruction that could serve what was quite suddenly a…

Purpose: This paper aims to explore whether academic librarians at the Universities of Technology (UoTs) in South Africa have the pedagogy and digital skills to implement a digital pedagogy approach for online teaching. Design/methodology/approach: A mixed-method approach in the form of a sequential explanatory design was selected to explore the…

Librarians play a pivotal role in bridging gaps and fostering learning across diverse global networks of campuses and learners. At Northeastern University's library, the Global Campus and Online Learning Unit (Online Learning, for short) supports the 16 (and growing) global campuses. The Online Learning unit has crafted an intermediary liaison…

In November 2019, the Leonard Lief Library implemented Ivy.ai, a proprietary chatbot on its website. This implementation was the first academic library installation of a vendor-supplied chatbot to be discussed in the professional literature. This chatbot functioned as a new tool that assisted users seeking information from the library website.…

At the beginning of the Spring 2020 semester, academic institutions in the United States shifted rapidly to virtual instruction amid the COVID-19 pandemic. This shift forced the libraries associated with these institutions to create innovative ways to reach faculty, staff, and students in an online mode. At the University of Memphis, librarians…

Librarians within a newly combined, multi-campus research and instruction department undertook a large-scale peer review of their online instruction program and materials. This collaborative assessment project sought to unite three library departments with a cohesive vision for self-guided online library instruction while establishing consistent…

This qualitative study explores how online learning is defined at academic libraries in the U.S. and examines the current roles and challenges of online learning librarians. Findings from in-depth interviews reveal that approaches to online learning in academic libraries vary in terms of audience and instructional strategies, and that online…

During a two-year period, over 1,900 undergraduate students completed a version of an online asynchronous library module either with or without decorative images. Two instruction librarians compared quiz scores and affective feedback from both versions to determine the impact decorative images had on student performance and analyzed the results…

This case study reflects on a long-term collaborative partnership between librarians and writing program administrators to plan, build, implement, and significantly revise two course-specific online learning modules. Of particular interest are contrasts between phase-delineated instructional systems design frameworks, such as ADDIE, and the often…

Research on library impact on online-only graduate student success has been limited. This paper will present a structure to evaluate the effect early program instruction and contact with library professionals and library resources has on success metrics for graduate students in online-only graduate programs at a regionally accredited nonprofit…

The COVID-19 pandemic required library instruction to move into online environments. However, many academic librarians lacked basic competencies to provide online library instruction. This research used a competency-based needs assessment to identify competencies academic librarians need to be successful in providing online library instruction. In…

This research seeks to find the new trends in virtual reference and online learning by looking at the impact of COVID-19 on academic libraries, and by identifying gaps in professional development for academic librarians, particularly in reference and instruction. Responses from the surveyed academic librarians indicate that many services…

During the pandemic, instruction moved online, and physical formats of media were unable to be used. This presented the opportunity to undertake a quantitative study on the use of streaming videos, particularly in the sciences, at Colorado College. The authors used vendor statistics for the last 5 years (2016-2017 to 2020-2021) and reviewed the…

Although critical information literacy, critical pedagogy, and online library instruction are commonly discussed in the library and information science literature, they are rarely discussed together. This qualitative interview study with academic librarians conducted in 2022 identifies opportunities and challenges of teaching critical information…