In December 2012, the University of Saskatchewan Library's University Archives and Special Collections acquired the complete image collection of Courtney Milne, a professional photographer whose worked encompassed documentary, abstract and fine art photographs. From acquisition to digital curation, the authors identify, outline, and discuss the…

The purpose of this study was to understand the organizational level decision factors in technology adoption in the context of digital libraries. A qualitative case study approach was used to investigate the adoption of a specific technology, XML-based Web services, in digital libraries. Rogers' diffusion of innovations and Wenger's communities of…

The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…

This paper presents a history of the Hiram College (Hiram, Ohio) library from 1950 to 1995. It highlights important events and decisions made in the construction and opening of the new library building on September 7, 1995 and shows how this achievement has revitalized the spirit and optimism of everyone involved. The paper also presents the…

It is generally accepted in the library world that an automated catalog means more accessible data for patrons, greater productivity for librarians, and an improvement in the sharing of bibliographic data among libraries. While the desirability of automation is not a controversial issue, some aspects of automating remain problematic. This article…

This symposium report includes seven papers that address issues concerning the North American Collections Inventory Project (NCIP) Conspectus sponsored by the Research Libraries Group (RLG). Topics discussed include cooperative collection development; rigor and research in library and information science; decision making and uncertainty; and data…

Discussion of methods for gathering journal use information in academic libraries (for retention decisions) highlights an 8.4-year time-series of weekly library journal pickup data. Use of the autocorrelation function, spectral analysis, and intervention analysis is described.(LRW)

Addresses the process of journal deselection from the point of view of justice and argues that when journal cuts are necessary, libraries should first, reduce all departments to core holdings; second, ask departments with expensive journals for permission to implement an efficiency principle; third, if refused permission, implement an equal…

Discussion of faculty's subscription demands at academic libraries focuses on an analysis of journal citations from a decade of social science theses at the library of California State University at Long Beach that was conducted to supply quantifiable data to support decisions for journal purchases, cancellations, and placement in storage.…

This study, conducted at the University of Wyoming (UW), illustrates the complexity involved in making reasonable decisions about which electronic products to make available in the library. UW is a member of the CARL Alliance, and utilizes the CARL integrated online system which includes an OPAC, circulation, serials control, bibliographic…

This case study examines social influences in research libraries' collection development. It shows that individuals' ideologies and political agenda shape their impression of user needs and their decision making. The study also reveals how the institution's operating structures, campus politics of interdisciplinarity, personnel deployment, and…

Presents a collection development model appropriate for libraries whose primary purpose is to support undergraduate education, in which collection development initiatives are taken by the library with the advice of teaching faculty. The organizational prerequisites for client centered collection development are discussed and a step by step…