In the academic libraries' efforts to support digital humanities and social science, GIS service plays an important role. However, there is no general service model existing about how libraries can develop GIS services to best engage with digital humanities and social science. In this study, we adopted the action research method to develop and…

This publication follows the tradition of publishing selected papers from the Pacific Islands Association of Libraries, Archives and Museums (PIALA) annual conferences. This 27th annual conference was held in Kolonia, Pohnpei State, Federated States of Micronesia, November 13-17, 2017. This volume includes a listing PIALA Officers and Executive…

Generating, collecting, and analyzing building usage statistics can greatly increase the ability of an access services unit to meet the changing dynamic of patron needs in an academic library. By analyzing three different data points, the Access Services Unit in Malpass Library at Western Illinois University was able to determine the most…

This article presents a qualitative evaluation methodology of academic departments for library organizational learning and library enhancement planning. This evaluation used campus units' academic program review reports as a data source and employed collaborative content analysis by library liaisons to extract departmental strengths, weaknesses,…

The authors compared Web usability definitions, collected from library professionals at academic institutions of the Association of Research Libraries (ARL) through online surveys in 2007 and 2012, to determine whether library practitioners' perspectives had altered as information technologies evolved during this time. The authors applied three…

Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

Tufts University Hirsh Health Sciences Library created a Facebook page and a corresponding managing committee in March 2010. Facebook Page Insights data collected from the library's Facebook page were statistically analyzed to investigate patterns of user engagement. The committee hoped to improve posting practices and increase user engagement…

The University of Westminster began collecting and analyzing vendor usage reports since starting their e-book collections in 2004. They have used the results both to monitor the use of the collections and to calculate basic cost-per-use metrics that have informed decisions on whether to renew particular resources. In 2008, they sought to extend…

In 1996, the Council on Library and Information Resources (CLIR) supported a project at Rutgers University that applied new economic theories to measuring how well research libraries fulfill their service roles. This summary draws on the original proposal and the final report from the project's directors. The evaluation of library performance is…

Describes a new analytical tool, data envelope analysis (DEA) model, which can provide better understanding of the efficiency of academic research libraries. Reports the results of a study using 1994-1995 Association of Research Libraries statistics together with expert judgments, in terms of constraints, to make the model more applicable to the…

On-campus networked personal computer (PC) usage at La Trobe University Library was surveyed during September 2005. The survey's objectives were to confirm peak usage times, to measure some of the relevant parameters of online PC usage, and to determine the effect that 24 new networked PCs had on service quality. The survey found that clients…

Describes a methodology which analyzes courses described in university catalogs in order to produce a database used in the compilation of a collection development policy statement. Each step of the analysis is described, and tables are used to track sample data through the entire process. (CLB)

Outlines procedures for selecting scientific journals for academic library collections and provides a model which ranks data sources according to their relative weights rather than ranking the journals themselves. Use of the model in scientifically less developed countries is discussed. (Author/LRW)

A shelflist sampling project was conducted at six academic libraries in Louisiana--Loyola University, Louisiana State University, Nicholls State University, Southeastern Louisiana University, Southern University, and Tulane University--and the University of California at Santa Barbara. The main objective of the data-gathering and analysis using…

In 1989, the Online Computer Library Center (OCLC) introduced a microcomputer-based evaluation tool called the Collection Analysis CD. In 1993, the SUNY Stony Brook Libraries used this tool to measure its collections against those of 27 Association of Research Libraries (ARL) peer libraries and of a "mythical" peer group. In 1996, the…