The primary goal of this study was to identify gaps in curriculum coverage and required skills for research support services (RSS) in university libraries in the Punjab province of Pakistan. A convergent parallel mixed methods design was used to meet its objective. To collect data for the quantitative strand, across-sectional survey with a…

As the modes of course development in universities shift to be more team-based, librarians are now contributing core components of course development operations. This article outlines the ways that librarians at Capella University have been integrated systematically into course development. Adding librarians to specific points throughout the…

The learner journey is here defined as the study, information, and research skills that a student brings to university with them and develops throughout the course of their degree program. Research on academics' perceptions, expectations, and assumptions regarding the learner journey was conducted via semistructured interviews, in order to…

Quantitative literacy is an essential twenty-first century skill that universities are heavily invested in teaching to students. The social sciences play an important role in these efforts because they attract students who might otherwise avoid data and mathematically oriented courses and because they ground quantitative reasoning in political and…

How does a smaller, fully online academic library offer a wide and deep collection of academic level e-books to its distance learners in a sustainable and affordable way? The State University of New York (SUNY) Empire State College Online Library, with a staff of four, has used demand-driven e-book acquisitions since September 2013. Despite…

Open Educational Resources (OERs) are online classroom content that can be reused, modified, and shared freely. The University of Maryland University College (UMUC) undertook a project to redesign its undergraduate curriculum using OERs in place of traditional textbooks. UMUC librarians have played a critical role in this project, helping to find…

This paper explores how internationalization is understood and experienced in German academic libraries. Its main purpose is to move the discussion of internationalization in academic libraries beyond the boundaries of English-speaking North America by investigating a European perspective. Its secondary purpose is to investigate the role of…

Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…

Discussion of trends in Australian higher education focuses on academic libraries. Highlights include online courses; integrating library services into curriculum development; workload priority for librarians; information literacy; and a case study of the University of Queensland, including their Web site, flexible delivery, special services for…

Considers the future of library instruction and addresses four main areas: (1) the reference/instruction relationship; (2) the vision of creating the self-sufficient user; (3) organizing library instruction as a curriculum; and (4) the need for significant outcomes. Examples from Association of Research Libraries members are included. (Author/LRW)

Suggests that when a new course is proposed, library staff should initiate a review of the collection and recent titles in the subject area. Adds that staff should then meet with the originating faculty member and discuss the resources needed for the course. Asserts that this process would make the library staff more proactive in course…

Fontbonne College's academic dean and vice president for academic affairs appointed a task force in August 1997 to investigate, over the course of one year, ways in which the library's development could be centered in teaching and learning. More specifically, the task force was to determine how library and information services could be rooted in…

The past 5 years have seen enormous change in the style of reference work that is done by librarians at the University of Rhode Island (URI) Library. Before the arrival of publicly accessible online databases and catalogs, there were clear lines regarding "doing reference" and teaching how to use the library. Now efforts are more…

Discusses academic library support for new courses and new educational programs based on experiences at the University of Illinois at Chicago health sciences library. Topics addressed include the challenge of regionalization; budget constraints; enhanced services in lieu of acquisitions; resource sharing; and faculty resistance. (Contains 12…

Discussion of the theory behind learning libraries focuses on four programmatic models at the George Mason University library: course-related, course-integrated, orientation/peer advising, and information/term paper counseling and coaching. Topics include sociocultural theories; social interaction; learning communities; curricular integration; and…