Based on in-person, task-based usability testing and interviews, the authors' library Web site was recently overhauled in order to improve user experience. This led to the authors' interest in additional usability testing methods and test environments that would most closely fit their library's goals and situation. The appeal of card sorting…

The primary objective of the study was to describe the number, types and titles, requested qualifications and skills, salary information, and locations of positions advertised in 2011 on the ALA JobLIST and ARL Job Announcements websites and in the print version of the Chronicle of Higher Education for purposes of determining the current state of…

The Framework for Information Literacy for Higher Education ("the Framework") may serve to influence academic library praxes. A total of 138 academic librarian participants were randomly selected (32 deans and 106 non-deans) from public and private institutions. The institutions spanned across six accrediting regions recognized by the…

The purpose of this paper is to describe how a series of one-shot or single class library instruction webinars were created for on-campus and distance education students at Virginia Tech, a land grant institution in rural southwestern Virginia. Virginia Tech's distance learning department on campus trained in Centra 7.6 software and the lead…

In 2012, and 2014 Libraries and Learning Services from the University of Auckland created two online courses to introduce students to the concept of academic integrity and its associated values and expectations. The challenge was to introduce the somewhat dry subject matter to a diverse group of students in an engaging way and to avoid large…

Autism Spectrum Disorder (ASD) has steadily increased in prevalence in recent years, with a current estimate of 1 in every 68 children eligible for such a diagnosis. Prevalence within the general population is reflected in the growing number of college and university students with ASD, with more students registering for services than ever before;…

This qualitative study examines the relationship between emotional intelligence competencies and the personal attributes of library disaster response assistance team (DRAT) members. Using appreciative inquiry protocol to conduct interviews at two academic libraries, the study presents findings from emergent thematic coding of interview…

As part of a focused, methodical, and evaluative approach to emerging technologies, QR codes are one of many new technologies being used by the UC Irvine Libraries. QR codes provide simple connections between print and virtual resources. In summer 2010, a small task force began to investigate how QR codes could be used to provide information and…

Electronic communication technologies continue to change the landscape of reference services. For many users, virtual communication is the preferred means of conversing. Synchronous virtual reference, similar to other synchronous means of communication, is an important method for reaching students and for providing teaching and learning…

In winter 2009, Barnard College began the process of adopting Drupal 7 as its content management system. The move included Barnard Library's Zine Collection website, an information resource dedicated to the library's special collection of do-it-yourself (DIY) publications by women. Recently, as a Barnard Zine intern, the author had the challenging…

Technology makes it possible to redefine libraries and make them relevant to the public once again. But how good are the digital services offered by public libraries today? The digital services department team of the Pode project at Norway's Oslo Public Library has spent the last 2 years investigating the possibilities available in order to…

While preparing to migrate from Innovative Interfaces' text-based serials module to its new Millennium Serials product, the author, a manager of technical services operations in a small academic library, found herself faced with a number of decisions regarding how to store holdings information. Holdings data is information about individual items…

The purpose of this project was to determine if publishers, by numbering a monographic series, facilitate the acquisition or retrieval of individual monographs. Treatment of monographic series has been erratic for several reasons: (1) changing cataloging codes; (2) inconsistency by the library of Congress in regard to series added entries and…

In order to get the most from LibQUAL+[TM] qualitative data, libraries must organize and classify the comments of their patrons. The challenge is to do this effectively and efficiently. This article illustrates how researchers at Western Michigan University Libraries utilized ATLAS.ti 5.0 to organize, classify, and consolidate the LibQUAL+[TM]…

Describes the history and major features of XML and TEI, discusses their potential utility for the creation of digital libraries, and focuses on XML's application in the humanities, particularly theater and drama studies. Highlights include HTML and hyperlinks; the impact of XML on text encoding and document access; and XML and academic…