In the 2020-2021 academic year, the University of North Carolina Charlotte's J. Murrey Atkins Library conducted a strategic planning and management process centered on stakeholder inclusivity. The university had completed a 10-year strategic plan, Shaping What's Next (https://strategicplan.charlotte.edu/), and campus leaders were charged to create…

This paper presents the results of thirty-seven interviews, conducted with deans and university librarians at large, research institutions in the US, regarding how they practice inclusive leadership and develop future leaders from diverse backgrounds. A demographic survey shows this cohort has become increasingly representative of the profession…

The time and resources required to prepare archival collections for use by researchers is a source of constant frustration in archives and libraries. Almost always, aspirations and collections exceed limited resources. The last fifteen to twenty years have seen archivists and librarians putting great effort into increasing standardization and…

In the same way that libraries defend the privacy rights of library users so should they respect library workers' privacy of thought. Diversity, Equity, and Inclusion (DEI) training, as it has been approached in recent years, impinges on privacy of thought and cognitive liberty. It is possible to see the profession's shift away from a…

This qualitative research study explored current reference models in academic libraries to determine what's working well and what isn't. Researchers conducted semi-structured interviews with 15 participants overseeing reference services at large, land-grant universities. The findings suggest that there is still perceived value in point-of-need,…

The paper presents findings from an empirical research study of facts, opinions, and attitudes toward AI tools in Croatian higher education (HE) libraries, key stakeholders in Croatian HE. The findings indicate that AI has made moderate inroads into these libraries, but there's potential for more extensive use in tasks and specific library…

Much has been written on tenure status among librarians due to the unique work responsibilities they have in comparison to other faculty across campus. This study explores one facet of work often unique to tenure-track librarians--long-term or permanent management responsibilities. In addition to gathering descriptive data about what type of…

This paper seeks to define the qualities of a good research library leader through a qualitative study using the lens of Aristotelian virtue theory. Narrative evidence was collected from library directors in the UK and North America on their ethical identity, how they develop excellence in their libraries, and how they deal with complex problems.…

This case study looks at the work to develop initiatives to diversify Warwick University Library's collections, spaces and services, carried out in conjunction with our key student partners, Warwick's Library Associates. It explores the origins of the voluntary Library Associates scheme, with an emphasis on working in true partnership with…

Over the past decade, the financial crisis has led to reduced government funding for academic libraries in Greece. Now more than ever, it is imperative for library managers to improve their knowledge and understanding of cost behavior, in order to effectively deliver high quality services at decreasing costs. To do so, they need to apply…

There is little literature on what community college library deans must do to transform the community college library into an integral part of modern community colleges. Using a qualitative approach, this study examines the roles and responsibilities of an effective leader in a community college library. Semi-structured interviews with six Texas…

In this chapter, we explore the organizational units, projects, and support that exist for digital literacy within the Vanderbilt University Library system. We frame the chapter chronologically, starting with the efforts of the past, then moving toward the present efforts, and concluding with where future efforts are going.

Libraries at academic institutions have been involved in research data management services (RDMS) for more than ten years. Institutions have adapted their service models in response to funder, journal, and federal mandates that have consequently increased RDMS demand. However, institutions that hope to start or grow their services may have…

This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

This paper introduces a Patron Counting and Analysis (PCA) system that leverages Wi-Fi-connection data to monitor space utilization and analyze visitor patterns in academic libraries. The PCA system offers real-time crowding information to the public and a comprehensive visitor analysis dashboard for library administrators. The system's…