Descriptor
Author
| Millson-Martula, Christopher | 3 |
| Menon, Vanaja | 1 |
| Pathak, Susanna Bartmann | 1 |
| Pfeiffer, Carol | 1 |
| Watson, MaryFrances | 1 |
Publication Type
| Journal Articles | 3 |
| Reports - Descriptive | 1 |
| Reports - Evaluative | 1 |
| Reports - Research | 1 |
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Location
| Virginia | 1 |
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Peer reviewedMillson-Martula, Christopher; Menon, Vanaja – College & Research Libraries, 1995
Academic libraries should focus on their users as customers and develop programs to meet expectations. Discusses gaps between expectations and management's perception of expectations and suggests strategies for enhancing satisfaction, communication, and management. (AEF)
Descriptors: Academic Libraries, Communication (Thought Transfer), Library Administration, Library Development
Peer reviewedMillson-Martula, Christopher; Pathak, Susanna Bartmann; Pfeiffer, Carol – Library Philosophy and Practice, 2000
Offers a descriptive account and critical analysis of three cooperative collection development projects undertaken by the Virtual Library of Virginia (VIVA), a consortium of Virginia academic libraries. Reviews cooperative collection development processes and explains objectives that included cost effectiveness, improved access to information…
Descriptors: Academic Libraries, Access to Information, Consortia, Cost Effectiveness
Peer reviewedMillson-Martula, Christopher; Watson, MaryFrances – College & Undergraduate Libraries, 1996
The effectiveness of the following methods for identifying college students' serials needs for collection development purposes is compared: reshelving/ILL; bibliography; and survey. Bibliographies of student projects or student surveys provided the most comprehensive evaluation. Four diagrams depict data. (AEF)
Descriptors: Academic Libraries, Bibliographies, College Students, Diagrams
