Student employees are often vital members of an academic library's workforce, though the extent to which they contribute to library geospatial services has not yet been explored in a systematic way. The present study was designed to address this gap through a survey of academic library professionals involved in employing students to provide…

This reference procedures manual for the Northern Michigan University Library covers: (1) desk service, including handling inquiries, recording statistics, problems, responsibility of assistants, referrals, user assistance with the public access catalog, and reference collections; (2) photocopying; (3) database searching; (4) bibliographic…

The paper addresses the quality and extent of services provided by academic libraries to students with disabilities. The issue of establishing standards for such services is considered, and while the author notes the formidable difficulties involved in establishing such standards, he asserts that standards must be developed and implemented. He…

This essay arguing for retention of sophisticated reference-desk service as separate from library instruction notes brief history of relationship and two fundamental reasons for separation: a "one-shot" lecture could not cover every tool useful for research needs of each individual student; and not all patrons are experiencing library instruction.…

The paper addresses issues in libraries' architectural accessibility for disabled students. A history of awareness regarding accessibility is recounted and the increased acknowledgement of need for services for disabled persons is underlined. The author points out steps that may be undertaken to provide accessibility in ways other than major…

This paper contrasts myths (false beliefs) and realities of two points of view concerning the role of the college library in learning--primary role, or secondary support role to classroom learning. Skills learned in using a college library are highlighted as necessary to acquiring an education and for lifelong learning. (EJS)

Examines the theory and application of zero base budgeting (ZBB) and presents an example of ZBB in an academic library reference department, illustrating the preparation of a budget proposal and demonstrating the different approaches to staffing for reference services and varying funding levels. (FM)

Not every library has a specific department or area to handle its gifts and exchanges. This function is a vital part of every library program. This presentation is designed to increase awareness of the valuable contribution that the gifts and exchange function makes to the overall library program. Some of the contributions of the gifts and…

A conference on academic library services to disabled students is summarized. Presentations which focused on the global context of library services and the information role of library personnel, the need to develop qualitative and quantitative standards dealing with technical as well as service aspects, the growing body of information resources on…

This task force report on current and anticipated needs relating to the use of microcomputers in libraries on the University of California, Berkeley, campus is intended to serve as a fundamental document, the basis for future discussion, planning, and development. The task force divided into two groups to consider the issues of staff use of…

In addition to a literature review emphasizing definitions, statistics, and legislation concerning learning disabilities, this paper presents the results of a 1987 survey of academic libraries regarding their services for postsecondary learning disabled students. Responses (n=525) to the questionnaire indicated that, as a group, academic…

Focuses on advantages and disadvantages of centralizing the administration of a bibliographic instruction program in the academic library reference department, noting objectives in administration of such a program; concerns to be addressed prior to deciding who, within organizational structure, administers program; and administration through…

This document is the library intern orientation packet for Pfau Library at California State University, San Bernardino. The packet contains the following: (1) a checklist for training; (2) a list of duties for reference services; (3) a list of "things to know" that includes library and employee rules; (4) frequently asked reference…

The four papers in this collection consider the attitudes, concepts, and techniques involved in marketing for non-profit organizations, and explore how librarians in higher education can use these ideas to optimize the effectiveness of their service provision in a time of economic constraint. In "Marketing the Academic Library,"…

Based on observations made during a 1979-80 study trip, this paper presents a critical view of academic librarianship and libraries in India, emphasizing issues confronting the library profession and its ability to fulfill library objectives in a developing nation. It is noted that modern India is a society closely tied to tradition while at the…