Universities are increasingly turning toward data-driven technologies like data dashboards to support advisors' work in student success, yet little empirical work has explored whether these tools help or hinder best practices in advising, which is in many ways a relationship-based enterprise. This mixed-methods study analyzed whether and why the…

Higher education institutions are facing growing pressure to improve retention and graduation rates. Academic analytics has emerged as a strategy to address the completion issue. Because academic advisors are integral in providing successful student success initiatives and they often maintain relationships with students throughout their entire…

During the COVID-19 pandemic, an adult noncredit program in the California Community College system partnered with Ease Learning to help convert face-to-face courses to an online modality. Subsequent data revealed a misalignment in the courses' Student Learning Outcomes and Instructional Objectives which became a barrier to student success. Wile's…

The U.S. Department of Education's (Department) mission is to promote student achievement and preparation for global competitiveness by fostering educational excellence and ensuring equal access. The Department pursues its mission by establishing policies and distributing corresponding funds, focusing national attention on key educational issues,…