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McDonald, Courtney; Burkhardt, Heidi – portal: Libraries and the Academy, 2022
This paper presents a qualitative analysis of nine interviews with academic library practitioners discussing their approaches to Web content strategy work. Findings reveal shared challenges and suggest that, while awareness of content strategy appears to be growing, its practice remains intermittent for many. An updated version of a wModel for…
Descriptors: Internet, Academic Libraries, Web Sites, Library Services
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Hosoi, Mihoko; Reiter, Lauren; Zabel, Diane – portal: Libraries and the Academy, 2021
During COVID-19, academic library employees pivoted to predominantly remote work. Associate deans, associate university librarians, and equivalent managers at the top 50 Association of Research Libraries (ARL) institutions were interviewed about benefits, challenges, pre-pandemic norms, necessary conditions, and the future of flexible work…
Descriptors: Attitude Change, Work Environment, COVID-19, Pandemics
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Fitzgerald, Sarah R.; Hutton, Sarah; Reznik-Zellen, Rebecca; Barlow, Charlie; Oldham, Will – portal: Libraries and the Academy, 2023
Academic libraries are fundamental in promoting equitable access to education but are often overlooked and underfunded. The COVID-19 pandemic amplified these inequities. This study investigates how 39 library deans and directors perceived decision-making by university administration during COVID-19's onset. Open-ended survey questions were sent to…
Descriptors: Academic Libraries, Decision Making, COVID-19, Pandemics