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Direct linkThomas Gerrish; Scott Martin – portal: Libraries and the Academy, 2023
During the 2020 and 2021 summer semesters, the University of Michigan Biological Station (UMBS) transitioned to hybrid classes that were primarily distance learning with two-week inperson sections. The library offered both synchronous and asynchronous reference assistance over the summer term. An analysis showed that students favored using the…
Descriptors: Reference Services, Libraries, Synchronous Communication, Asynchronous Communication
