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Peer reviewedWarnement, Mary – portal: Libraries and the Academy, 2003
Summarizes the debate concerning use of desks versus counters in reference areas of academic libraries. Librarians argued whether patrons were more likely to approach a standing or a sitting librarian. In general, patrons preferred approaching a standing librarian; however, only small studies were conducted. In practice, libraries are designed in…
Descriptors: Academic Libraries, Higher Education, Librarians, Library Facilities
