Describes a study that explored the collaborative writing processes of a group of business executives over the course of a year as they prepared a vital company document. Shows how context affected the writers' conceptions of their rhetorical situations and their writing behavior and how the rhetorical activities influenced the structure of the…

This article, using data from a year-long study of writing processes in an institutional context, looks at the demands made on writers in workplace environments as they make requests of their colleagues. Building on Brown and Levinson's politeness theory, the study takes a view of context as being a key factor in framing requests, in addition…