Modern organizational changes purportedly intended to increase job satisfaction and reduce turnover are actually forms of social control. Analysis of data from 6,000 employees found that an unintended yet beneficial consequence of these changes is reduced sexual harassment. (Contains 60 references.) (SK)

Suggests that degradation of labor associated with automation and downsizing produces employee stress and frustration and leads to workplace violence. Concludes that violent incidents in the U.S. Post Office result when work experience degrades a person's identity or sense of control in a time of rapid change. (SK)

Case studies of South African companies (mining, manufacturing, and telephone call centers) reveal a mix of management strategies that converge with and diverge from past practices. South Africa is attempting to balance the demands of efficiency, employee rights, and racial equity, a challenge that requires overcoming the legacy of the apartheid…

U.S. employers' use of numerical and functional flexibility has created a division between organizational insiders (core) and outsiders (periphery). The latter have nonstandard work arrangements, the consequences of which differ depending on workers' degree of control over skills, autonomy, and transferability. (Contains 39 references.)

Technological innovations in factories and offices are examined in terms of 10 core issues: "high flex" workplace; control of work; organizational change; impact on skill; unemployment; educational needs and retraining; changing occupational structures; safety and health; interaction of work, leisure, and family; and quality of working life. The…