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Zimmerman, John W.; Tobia, Peter M. – Training and Development Journal, 1978
In a survey, clients and consultants agreed that actions fostering success are the following: agreeing on objectives and evaluation measures, providing flexible approaches, gaining commitment, and preparing the consultant. Both cited unclear/unrealistic objectives as a pitfall. To improve client/consultant success, guidelines can identify the…
Descriptors: Consultants, Evaluation Methods, Guidelines, Organizational Change
