Presents self-assessment questions in fifteen subcategories: conducting training programs, conducting on-the-job training, training managers and supervisors how to train, applying criteria for selecting program participants, establishing and maintaining resources, using techniques (behavior modeling, role playing, simulation, laboratory training,…

To design a learner-centered training process, the author emphasizes focusing on the creative artistry of people and the logic of human beings. Lists sixteen key skills designers should obtain to design and develop training programs. (CSS)