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Newman, Butler; Riner, Robert W. – Training and Development, 1997
Accessibility and accuracy are important attributes for either manual or electronic support tools. Training with performance support tools will fail if it uses the same approach, only electronic; has no mechanism for keeping content up to date; and is not integrated with the job. (SK)
Descriptors: Computer Software Development, Instructional Effectiveness, Learning Processes, Training
Galagan, Patricia A. – Training and Development, 1993
Studies conducted at the Institute for Research on Learning demonstrate that, at work, people learn by doing things together. Communities of practice--groups that develop and share ways of doing things--are fundamental elements of learning organizations. (SK)
Descriptors: Adult Education, Cognitive Psychology, Corporate Education, Educational Research