The ability to learn is the basis for all other skills and distinguishes effective employees from those that are not so effective. Trainers must teach employees to turn common events into learning opportunities and to create their own learning systems. (JOW)

Cognitive science lessons that should be applied to workplace learning include the following: (1) learning is embedded in individual experiences; (2) learning is most effective in context; (3) collaboration enhances learning; (4) learners continuously create knowledge; and (5) learners need to recognize and question tacit assumptions. (SK)